Tony's Chocolonely

Account Manager

• You will be guiding our Conventional Grocery channel strategy to consistently achieve maximum sales, profitability, and grow revenue.
• You will develop strong relationships with all customer contacts at your key accounts and provide Customer centric solutions.
• You will lead the day-to-day customer interface, contract management, deduction resolution, order management, promotional calendar, and identify key customer sales opportunities.
• You will be responsible for end-to-end execution of plans with key accounts that you will define, execute, and evaluate.
• You will partner with and manage brokers and distributors to support the growth of the business.
• You will evaluate trade marketing spend and develop effective and efficient trade marketing plans while managing the Grocery P&L in conjunction with the Sr. Director of Grocery.
• You will participate in distributor and retailer events, kick-off meetings, & trade shows to build awareness, excitement, and demand.
• You will utilize customer and consumer data to effectively build customer presentations and drive demand.
• You will promote cross functional partnerships through collaboration and cooperation to achieve shared goals.

National Account Manager, Grocery East

National Account Manager – Grocery

Sales

• Lead the grocery channel strategy, aligning with Tony’s 1–3‑year business plan and long‑term growth ambitions.
• Drive sustainable revenue and profit growth while maintaining strong financial discipline.
• Identify emerging trends, competitive dynamics, and whitespace opportunities within the grocery landscape.
• Serve as the primary account owner for national grocery partners, leading joint business planning and long‑term strategic alignment.
• Strengthen senior‑level customer relationships and influence key decisions that shape category and brand performance.
• Negotiate annual agreements, promotional plans, and strategic initiatives with national partners.
• Manage and develop two direct reports responsible for East and West regional/local grocery accounts.
• Ensure consistent execution, customer engagement, and performance across all regions.
• Coach and mentor team members to elevate capability, accountability, and results.
• Oversee total and retailer‑level P&L performance for the grocery channel.
• Optimize trade investment, pricing, and promotional strategies to deliver profitable growth.
• Work closely with Marketing (Customer Programming) to build and execute customer‑specific plans.
• Partner with Operations to ensure supply continuity, service excellence, and flawless execution.
• Collaborate with Innovation and Category teams to shape channel‑specific insights and opportunities.
• Lead the planning and execution of new product launches within the grocery channel.

National Account Manager, Grocery East

National Account Manager – Grocery

Senior Director of Sales – Grocery