Lead, coach, and develop a team of Pre-Approval Advisors (BDRs)
Drive daily execution across calls, texts, responsiveness, and pipeline management
Own performance across key funnel stages from lead to Loan Advisor handoff
Conduct regular 1:1s, call reviews, and performance coaching
Use data to diagnose gaps, improve conversion, and raise the bar
Hire, onboard, and ramp new PAAs – You’re building the bench of future Loan Advisors
Collaborate with sales leadership and cross-functional partners to improve the customer experience and conversion rates

Requirements

1+ year of experience directly managing SDR/BDR or inside sales teams or 2+ years as a Team Lead
Experience with a sales Tech Stack
Salesforce, Hubspot or similar
Sigma, Tableau or similar
Slack, Teams or similar
Gong, Avoma, Zoom phone or similar
Willingness and ability to be available to your team via Slack intermittently on weekends and evenings as needs arise
A growth mindset and life long learner approach
Experience with Call Center Tech: Twilio Flex, Zoom Contact Center, Ring Central, Five9 or similar
Strong track record of coaching to metrics and outcomes
Comfort operating in a high-volume, performance-driven environment
Clear communicator who can deliver direct, actionable feedback
Experience in FinTech or PropTech is a plus
Experience working cross functionally with Product, Engineering and CRM Support teams

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

team managementperformance coachingpipeline managementdata analysisconversion improvementsales metricscall center technology

Soft Skills

leadershipcommunicationcollaborationgrowth mindsetcoachingresponsiveness