
VP, Business Strategy – Operations Management
Tomo Mortgage
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $225,000 - $300,000 per year
Job Level
About the role
- Lead complex process evaluations and optimizations across mortgage operations and sales.
- Manage complicated business process optimizations in partnership with functional leaders.
- Build RACI-driven communication loops, ensure remediation (training, tooling, process redesign), and track impact over time.
- Serve as the responsible owner for new cross-functional project launches.
- Lead high-stakes corporate and business initiatives
- Ensure structured planning, disciplined execution, and measurable outcomes.
- Conduct deep category and competitive analysis to guide decisions on product, operational investments, and long-term positioning.
- Translate research into clear recommendations for leadership.
- Support the CEO and Finance in board materials, investor updates, strategic narratives, and research.
- Participate in tracking, evaluating, and negotiating with third-party vendors.
Requirements
- 6+ years at a top-tier management consulting firm (BCG, McKinsey, Bain), with experience in corporate strategy and multiple process optimization engagements.
- Demonstrated ability to break down complex problems and create clear frameworks, analyses, and recommendations.
- Strong project ownership skills with experience driving cross-functional execution.
- Excellent written and verbal communication skills, including synthesis for senior audiences, especially in slide deck creation.
- Experience in fintech, mortgage, lending, real estate, or other regulated operational environments (Preferred).
- Familiarity with operational KPIs, sales funnel analytics, and quality measurement frameworks (Preferred).
Benefits
- Equity Ownership: All teammates receive stock options—we win together
- Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered
- Work-life balance and a generous paid time off policy
- In order to support teammates who become parents, Tomo Mortgage provides paid parental leave
- 401(k) retirement plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process optimizationcompetitive analysisproject managementdata analysisframework developmentKPI measurementsales funnel analyticsstrategic planningcommunication synthesistraining design
Soft Skills
leadershipproblem-solvingcommunicationcollaborationorganizational skillsanalytical thinkingnegotiationexecution disciplineadaptabilitystakeholder management