Tomo Mortgage

VP, Business Strategy – Operations Management

Tomo Mortgage

full-time

Posted on:

Location Type: Hybrid

Location: New York CityNew YorkUnited States

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Salary

💰 $225,000 - $300,000 per year

Job Level

About the role

  • Lead complex process evaluations and optimizations across mortgage operations and sales.
  • Manage complicated business process optimizations in partnership with functional leaders.
  • Build RACI-driven communication loops, ensure remediation (training, tooling, process redesign), and track impact over time.
  • Serve as the responsible owner for new cross-functional project launches.
  • Lead high-stakes corporate and business initiatives
  • Ensure structured planning, disciplined execution, and measurable outcomes.
  • Conduct deep category and competitive analysis to guide decisions on product, operational investments, and long-term positioning.
  • Translate research into clear recommendations for leadership.
  • Support the CEO and Finance in board materials, investor updates, strategic narratives, and research.
  • Participate in tracking, evaluating, and negotiating with third-party vendors.

Requirements

  • 6+ years at a top-tier management consulting firm (BCG, McKinsey, Bain), with experience in corporate strategy and multiple process optimization engagements.
  • Demonstrated ability to break down complex problems and create clear frameworks, analyses, and recommendations.
  • Strong project ownership skills with experience driving cross-functional execution.
  • Excellent written and verbal communication skills, including synthesis for senior audiences, especially in slide deck creation.
  • Experience in fintech, mortgage, lending, real estate, or other regulated operational environments (Preferred).
  • Familiarity with operational KPIs, sales funnel analytics, and quality measurement frameworks (Preferred).
Benefits
  • Equity Ownership: All teammates receive stock options—we win together
  • Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered
  • Work-life balance and a generous paid time off policy
  • In order to support teammates who become parents, Tomo Mortgage provides paid parental leave
  • 401(k) retirement plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
process optimizationcompetitive analysisproject managementdata analysisframework developmentKPI measurementsales funnel analyticsstrategic planningcommunication synthesistraining design
Soft Skills
leadershipproblem-solvingcommunicationcollaborationorganizational skillsanalytical thinkingnegotiationexecution disciplineadaptabilitystakeholder management