Togather.com

Supply Operations Executive

Togather.com

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Tech Stack

Chef

About the role

  • Act as the key operational point of contact between Togather and suppliers on live briefs, tenders and large events, managing our top cohort of suppliers
  • Support Account Managers and Sales Execs by handling supplier-side details such as menus, pricing, packages, logistics and availability
  • Coordinate suppliers for events to ensure they are fully briefed, prepared and set up for success
  • Be 'boots on the ground' where needed, supporting load-ins, supplier onboarding on site, and troubleshooting issues at events (without being a full event producer)
  • Manage supplier fulfilment for large bids and enterprise clients, ensuring nothing falls through the cracks
  • Be responsible for marketplace supply acquisition and onboarding, keeping your finger on the pulse of F&B industry trends to keep Togather’s supply base ahead of the curve
  • Work cross-functionally with Finance, Sales and Ops to help resolve supplier support, payment, invoicing and admin issues
  • Feed back supplier insights and recurring issues to improve systems, processes and tooling
  • Occasionally representing Togather at supplier events, tastings, panels or industry moments (where appropriate)

Requirements

  • Experience in hospitality, events, food & drink, venues or supplier-led businesses (chef, trader, ops, account support, junior producer, supplier management, etc.)
  • A strong operational mindset, you enjoy getting into the detail and seeing things through to completion
  • Confidence speaking with suppliers at their level about food, logistics, pricing and operations
  • Excellent organisation and the ability to juggle multiple moving parts at once
  • A proactive, problem-solving attitude, you don’t wait to be told what to fix
  • Strong written and verbal communication skills
  • Comfort using tools like CRMs, ticketing systems or ops platforms (Salesforce, Front, etc. a bonus but not essential)
  • Data awareness and attention to detail, you understand how ops efficiency impacts commercial outcomes
  • A genuine interest in food, drink and the events industry
Benefits
  • Hybrid working - 3 days in the office
  • Generous holiday allowance; 25 days (including a Christmas Closure) + bank holidays
  • Enhanced Pension through salary sacrifice
  • Partnership with Benefits Platform Mintago; EAP service, Workplace Nursery, Cycle to work scheme, Electric car scheme, Health services, Mental Health services, Gym discounts, retail discounts and much more
  • Partnership with Code app: Significant discounts in a lot of London's best restaurants, bars and more
  • Enhanced Mat & Pat leave
  • Free coffee, beer, pizza and an overly stocked snack cupboard in the office
  • Regular team socials and events (including 6 weekly Town Halls with companywide socials & 1 Away day a year)
  • A shiny new MacBook to work on
  • Loads of invites to food-industry events (yes they do usually have free food)
  • Dog-friendly office
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
operational mindsetproblem-solvingorganisationcommunication skillsattention to detail