Toastmasters International

Manager

• Directing and overseeing the organization's portfolio of projects and performance.
• Managing budget, team leadership and cross-functional collaboration, and risk management/mitigation.
• Leading some programs as well as managing the small PMO.
• Aligns operational programs and strategies to assist the organization in meeting goals and objectives efficiently.
• Monitors and analyzes performance metrics and summarizes operational data.
• Approves and allocates resources based on business priorities.
• Coordinates with leadership staff to assess and ensure performance growth.
• Responsible for PM of some programs while leading the PMO (hands on role)
• Develops and directs project management operations and strategic planning to meet organizational goals.
• Provides overall strategic governance for projects by establishing standards, processes, and tools used for effective project delivery.
• Develops project scope, budget, and schedules; and assures projects meet the organization's strategic objectives, performance targets, and needs.
• Prioritizes and determines capacity for company-wide current and future projects.
• Establishes measures to set productivity and quality targets and to assess results for all projects.
• Responds to escalated project issues that may impede project delivery and coordinates solutions.
• Monitors and analyzes project metrics to identify weaknesses or problems and to propose operational improvements and/or cost savings for future projects.
• Establishes project teams and distributes the project workload.
• Sets and manages project expectations.
• Ensure projects are completed on time and within established quality standards.
• Delivers project updates and results to the senior leadership team, and/or project sponsors.
• Assists in team development while holding teams accountable for their commitments and removing roadblocks to their work.
• Contributes to strategic planning, direction, and goal setting for the organization in collaboration with members of the leadership team.
• Supports the mission, goals, objectives, and values of the organization.
• Inspires teamwork and achieving goals

Senior PMO Manager

Business Operations

• Directs and oversees the organization's portfolio of projects and performance.
• Manages IT solutions back-end business systems development and support, budget, team leadership and cross-functional collaboration.
• Develops project scope, budget, and schedules; assures projects meet the organization's strategic objectives, performance targets, and needs.
• Establishes measures to set productivity and quality targets and assess results for all projects.
• Monitors and analyzes performance metrics and summarizes operational data.
• Coordinates with leadership staff to assess and ensure performance growth.

PMO, Business Systems Director

Communications

• Oversee administrative duties in the office to ensure the department is operating smoothly.
• Support the Chief Marketing and Development Officer on a variety of tasks (scheduling appointments, maintaining calendars, etc.).
• Organize meetings, including meeting invites, note-taking, meeting room setup, etc.
• Plan office events for approximately 40 team members and design team-building activities.
• Serve as a spokesperson for the department when interacting with other departments, Toastmasters members, and vendors.
• Handle sensitive information in a confidential manner.
• Maintain billing statements, submit for reimbursement, and reconcile monthly variance reports.
• Communicate with staff and members via email and Microsoft Teams.
• Assist on project planning with spreadsheets.
• Handle all aspects of travel: reservations, itineraries, event registration, and expense reports.

Senior PMO Manager

PMO, Business Systems Director

Marketing and Communications Admin Assistant