Head of Corporate Administration
Titan Wealth Holdings
full-time
Posted on:
Location Type: Hybrid
Location: United Kingdom
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Job Level
About the role
- Set and own the national operating model for Corporate Administration, ensuring consistent delivery across all regions and service lines.
- Define service standards, controls, and performance expectations appropriate for a large-scale, specialist BAU function.
- Own end-to-end operational performance, capacity, and resilience of Corporate Administration.
- Ensure the function remains focused on BAU service excellence, with change activity adopted in a controlled manner.
- Oversee end-to-end administration services supporting specialist corporate propositions, including: Auto-enrolment and workplace pensions, Group risk administration, Healthcare benefits administration, Corporate pension governance, Employee engagement and workplace advice programmes.
- Maintain accurate, timely, and compliant delivery across all corporate service lines.
- Lead and develop Corporate Administration managers and team leaders aligned to each corporate specialism.
- Work in close partnership with corporate consultants across each specialist area, ensuring administration services are aligned to consultant-led delivery models and client expectations.
- Ensure corporate administration services operate in line with FCA requirements and internal governance frameworks applicable to corporate and workplace propositions.
Requirements
- Significant experience leading corporate or workplace administration services at scale.
- Demonstrated ability to support consultant-led corporate propositions through operational delivery.
- Proven track record of delivering compliant, accurate, and resilient BAU services.
- Experience managing multi-specialism teams in regulated environments.
- Strong general education with demonstrable experience leading regulated corporate or workplace administration services.
- Evidence of senior operational leadership in a complex, multi-site or large-scale service environment.
- Relevant CII or industry qualifications in: Group Risk, Healthcare Benefits, Pensions / Auto-enrolment, Leadership, people management, or operational management certifications.
Benefits
- Competitive salary
- Private Medical Insurance post probation
- Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)
- 25 days Annual Leave (plus buy and sell up to 5 days)
- Office Christmas close (3-days)
- Life Assurance
- Health cash plan
- Hybrid working
- Discretionary performance related bonus
- Employee Assistance Programme
- Lunch and snacks provided in the Bristol office.
- And lots of flexible benefits to choose from!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational performancecapacity managementservice standardscomplianceBAU serviceschange managementadministration servicescorporate governanceemployee engagementworkplace advice
Soft Skills
leadershipteam developmentcollaborationcommunicationstrategic thinkingproblem-solvingorganizational skillsclient managementperformance managementadaptability
Certifications
CII qualificationsGroup RiskHealthcare BenefitsPensionsAuto-enrolmentoperational management certificationspeople management certificationsleadership certifications