Titan Wealth Holdings

Business Analyst

• Support major change programmes and post-acquisition integrations from discovery through to implementation and stabilisation.
• Work with programme and project leads to structure workstreams, clarify scope, and define measurable outcomes.
• Support operating-model design across people, process, technology, governance, and third-party services.
• Lead business analysis activity across multiple concurrent initiatives.
• Elicit, analyse, and document business needs using a range of techniques (workshops, interviews, process mapping, data analysis).
• Produce high-quality artefacts including business cases, problem statements, current/future-state processes, requirements, options assessments, and benefits definitions.
• Translate business needs into clear functional and non-functional requirements for technology and operational teams.
• Support solution design, ensuring traceability back to business objectives.
• Act as a bridge between business, operations, compliance, finance, and technology teams.
• Facilitate workshops and working groups with stakeholders at all levels, including senior leadership.
• Challenge constructively, identify risks and dependencies, and support decision-making with structured analysis.
• Support M&A activity including target operating model design, Day-1 readiness, carve-outs, migrations, and business separations.
• Map legacy and target-state processes and support data, platform, and service transitions.
• Contribute to synergy tracking, risk management, and post-integration optimisation.
• Support programme governance through RAID logs, dependency mapping, and change impact assessments.
• Work closely with Project Managers, Product Owners, and delivery teams to ensure analysis aligns to delivery plans.
• Contribute to SteerCo and senior-level materials where required.

Administration

• Set and own the national operating model for Corporate Administration, ensuring consistent delivery across all regions and service lines.
• Define service standards, controls, and performance expectations appropriate for a large-scale, specialist BAU function.
• Own end-to-end operational performance, capacity, and resilience of Corporate Administration.
• Ensure the function remains focused on BAU service excellence, with change activity adopted in a controlled manner.
• Oversee end-to-end administration services supporting specialist corporate propositions, including: Auto-enrolment and workplace pensions, Group risk administration, Healthcare benefits administration, Corporate pension governance, Employee engagement and workplace advice programmes.
• Maintain accurate, timely, and compliant delivery across all corporate service lines.
• Lead and develop Corporate Administration managers and team leaders aligned to each corporate specialism.
• Work in close partnership with corporate consultants across each specialist area, ensuring administration services are aligned to consultant-led delivery models and client expectations.
• Ensure corporate administration services operate in line with FCA requirements and internal governance frameworks applicable to corporate and workplace propositions.

Business Analyst

Head of Corporate Administration