Titan Wealth Holdings

Manager

• Lead, motivate, and develop the File Checking team), ensuring high performance, strong collaboration and professional development.
• Manage workload distribution within the team and ensure timely, accurate completion of file checks.
• Foster a culture of quality, integrity, and continuous improvement.
• Oversee the end-to-end file checking process, ensuring client files and recommendations meet FCA regulatory standards and internal compliance requirements.
• Conduct complex or escalated file reviews and provide constructive feedback to financial advisers.
• Identify trends, recurring issues, and training needs arising from file checks and communicate them to relevant stakeholders.
• Work closely with the Head of Advisory Compliance to ensure processes align with regulatory updates and Titan Wealth Planning’s policies.
• Support thematic reviews, risk assessments, and internal audits relating to advice quality.
• Assist with maintaining robust advice quality frameworks, policies, and documentation.
• Build strong relationships with advisers, paraplanners, and senior leaders across TWP.
• Provide guidance, coaching, and technical support to advisers to improve advice standards.
• Present quality insights, MI, and recommendations to the Head of Advisory Compliance and broader governance forums.
• Drive enhancements to advice processes, templates, and guidance materials.
• Champion initiatives that improve adviser understanding, reduce errors, and strengthen control frameworks.
• Monitor regulatory and industry developments to ensure TWP remains aligned with best practice.
• Identify root causes and work with stakeholders to ensure improvements for individuals and across the company.
• Support with wider Titan project as and when required.

Advice Quality Manager

Administration

• Helping advisers to prepare for client reviews by ensuring all client and plan information is up to date on IO
• Requesting plan information from the respective providers either by post, email or direct from the provider platform
• Chase regularly to ensure this is received in time for the meeting
• Update contributions and withdrawals using the transaction history from each provider
• Adding the details of any missing policy information to IO as required
• Validating all funds held within IO
• Check the income expectations on all the clients plans
• Collate the costs and charges information for plans held by clients
• Create and check the client valuation report
• Produce client letters as required
• Answering phone calls as they come in via the Main Hunt Group
• Ensure that the level of service, as agreed with each client, is delivered in a timely manner
• New business processing and application submission

IFA Administrator

Financial Planning and Analysis

• Achieve team revenue and new business targets.
• Ensure the team focus on delivering an excellent service to all clients.
• Ensure the team deploy and understand our core proposition.
• Coach, develop and motivate the team to ensure they perform at a high level, strive for excellence and deliver individual and business goals.
• Address any training and development needs, ensuring direct reports have a personal development plan.
• Work alongside the T&C Manager to ensure continued compliance with KPIs and wider performance measures.
• Lead business development campaigns, with support from the Business Development Team.
• Ensure the team proactively work with the wider group and identify opportunities to cross refer clients.
• Maintain effective internal relationships to ensure the smooth flow of client work through the advice process.
• Proactively develop customer relationships by making efforts to listen and understand the customer (both internal and external).
• Support the delivery of key projects, sometimes leading their deployment.
• Set clear personal objectives that are SMART and challenging, review objectives and feedback regularly in one to ones and performance reviews.
• Express ideas effectively in individual and group situations, adjusting language or terminology to the characteristics and needs of the audience.
• Maintain and promote social, ethical and organizational norms in conducting internal and external business activities.
• Work effectively across the business, taking actions that respect the needs and contributions of others, contribute to and accept the consensus.
• Perform ad hoc tasks as and when required, always bearing in mind TCF and the needs of the business.
• Create an environment where colleagues feel safe and are encouraged to challenge existing practices to provide improvements and efficiencies.

Regional Manager – Financial Advice

Compliance

• Support the SMF 16/17 in all investment compliance oversight activities.
• Undertake compliance monitoring activities, ensuring that relevant evidence is recorded appropriately and any findings are resolved on a timely basis.
• Ensure compliance policies are reviewed and updated on a regular basis.
• Provide compliance input into projects as required.
• Review breaches and operational errors, liaising with the ACD and Management Company to ensure satisfactory resolutions.
• Monitor PA dealing requests and Gifts and Entertainment submissions.
• Review and approve financial promotions.
• Assist the SMF16 in the preparation of management information for Committee and Board reports.
• Assist the SMF16 in due diligence requests and audits.
• Assist the SMF17 in all areas of AML & financial crime.
• Adherence to consumer duty and ensuring good client outcomes.
• Support with wider Titan projects as and when required.
• Adhere to all FCA regulations including consumer duty.

Advice Quality Manager

IFA Administrator

Regional Manager – Financial Advice

Compliance Officer – Asset Management