Titan Technologies

Application Engineer

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Senior Application Development Engineer

Frontend Engineer

• Develop and implement responsive web pages and applications for both legacy and modernized systems.
• Collaborate with product management, designers, and engineering teams to define and implement innovative UI/UX solutions.
• Execute all visual design stages, from concept to final hand-off with engineering.
• Conceptualize original ideas that simplify complex workflows and enhance user experience.
• Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate design concepts.
• Present designs and milestone deliverables to stakeholders for feedback and approval.
• Conduct user research and integrate feedback into iterative design improvements.
• Establish and promote design guidelines, best practices, and UI/UX standards.
• Analyze user needs and develop or customize software solutions to optimize operational efficiency.
• Collaborate on database design within an application area as needed, working independently or as part of a development team.

UI/UX Frontend Software Developer – TS/SCI

Customer Support

Customer Service Representative, Bilingual

• Resolve high volumes of calls and tickets using prepared scripts and an extensive knowledge library.
• Gather and verify applicant data while documenting every interaction with high detail.
• Maintain a courteous demeanor with teammates and callers, including customers in crisis or with difficult situations.
• Access the USCIS network 15 minutes before your published shift to ensure full coverage during hours of operation.

Senior Application Development Engineer

UI/UX Frontend Software Developer – TS/SCI

Customer Service Representative, Bilingual

Part Time Customer Service Representative, Bilingual