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Senior ServiceNow Lead – Solution Architect
Titan TechnologiesSenior ServiceNow Lead/Solution Architect leading design and implementation of ServiceNow solutions at Titan Technologies. Collaborating with clients and teams to ensure best practices and effective solutions.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNowITSMCSMCMDBITOMREST APIsSOAPMID ServersAgilesolution architecture
Soft Skills
communicationproblem-solvingmentoringleadership
Industry Keywords
configurationcustomizationsecurity requirementstraceabilitydiscovery sessionsrequirements workshopsprocess design
Tech Stack
Tools & technologiesITSMServiceNowSOAP
About the role
Key responsibilities & impact- Lead the architecture, design, and implementation of ServiceNow solutions
- Translate customer requirements into scalable ServiceNow designs
- Serve as the senior technical advisor for ServiceNow projects
- Guide platform decisions related to configuration versus customization
- Lead discovery sessions, requirements workshops, process design sessions
- Communicate complex technical concepts clearly
- Provide hands-on support for ServiceNow configuration, development
- Ensure delivery teams maintain traceability from requirements to design
- Lead CMDB and CSDM design efforts
- Ensure ServiceNow solutions align with applicable security requirements
- Mentor ServiceNow developers, administrators, business analysts, testers
Requirements
What you’ll need- 8+ years of IT experience
- 5+ years of hands-on ServiceNow implementation or platform experience
- 3+ years serving as a ServiceNow technical lead, solution architect, or senior implementation consultant
- Experience implementing or leading ServiceNow ITSM and at least two additional modules such as CSM, CMDB, ITOM
- Strong understanding of ServiceNow platform architecture
- Experience designing and implementing integrations using REST APIs, SOAP, MID Servers
- Experience with Agile delivery
- Strong problem-solving skills
Benefits
Comp & perks- Health insurance
- Professional development opportunities
- Flexible working arrangements