Customer Support

• Work on the frontline of the business: support calls, chat, and emails from our users
• Resolve a customer's issue with active listening and knowledge of our products and services
• Become knowledgeable of any pain points in Customer Support that our customers or team members are experiencing
• Advocate for customers from within the organization and drive changes that can improve their experience
• Create a seamless support experience for our customer base
• Engage proactively with the team to help with improving both the product and the customer experience
• Travel for company offsites at least 2 times a year

Customer Support Associate

Customer Care Representative – Junior

Customer Service

Customer Service Manager

Customer Support Specialist

AI Customer Support – Junior/Senior