Salary
💰 $140,080 - $164,800 per year
About the role
- Proactively builds relationships with key stakeholders to understand each team’s scope and requirements
- Develop user personas and define and prioritize use cases for each persona to build a backlog and a roadmap
- Ensure the ‘What’ and ‘Why’ of every tool or feature is clearly defined, documented and communicated to engineering partners
- Develop user journey maps and process documentation for users of the product
- Build an expert understanding of the customer journey for your stakeholders (both process and systems) and identify key pain points or areas of opportunity
- Create and articulate vision for product development to support our internal customers
- Effectively communicate with all levels of staff, including executive level stakeholders
- Ensure Engineering teams have 4-6 weeks worth of refined backlog
- Conduct Demos to business users of capabilities completed
- Run User Acceptance Testing and Sign-off on behalf of the business, as needed
- Plan and coordinate across multiple engineering teams
- Spearhead change management activities to drive successful adoption of capabilities
- Define and analyze metrics and KPIs that mature the Product Management function
Requirements
- BA/BS in Engineering, Computer Sciences, or Business Administration desired
- 5+ years experience, preferably in business applications development or product management for internal products
- Experience working across large, complex, cross-functional business units (Product & Engineering, Compliance, Legal, Sales, Customer Support)
- Strong prioritization methods with communication (written and verbal) skills to navigate tough trade off discussions
- Experience tackling complex, ambiguous technical challenges
- Background working within an Agile environment and using Jira
- Experience with backend API infrastructure projects and integrations