Thyme Care

Manager, Member Activation

Thyme Care

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $125,000 - $140,000 per year

Job Level

Mid-LevelSenior

About the role

  • You’ll be part of a team focusing on member engagement and education to drive activation and participation with Thyme Care’s clinical model.
  • You’ll work closely with clinical and operational leaders to design, implement, monitor, and iterate clinical processes and programs and their supporting content to drive engagement.
  • Your role will focus on optimizing the care delivered to our members via our core clinical interventions, drawing on your project management, critical thinking, patient education and engagement knowledge, and creativity to support strategic initiatives and build scalable programs and processes.
  • Your work will include driving the creation of a more robust asynchronous experience with our members in addition to creating virtual educational programs that can be deployed by our clinical team to augment our core interventions.

Requirements

  • 4+ years of relevant experience in clinical operations, consulting, health tech, or a high-growth start-up environment, preferably focused on member engagement and education.
  • 2+ years first-hand clinical experience as a nurse, social worker, or other discipline.
  • Developed and implemented engaging educational content/programming for others in different channels (written, video, etc) paying close attention to literacy levels, messaging, and context.
  • Developed and implemented operational strategies that drive patient engagement.
  • You’ve successfully planned and managed cross-functional projects with multiple stakeholders.
  • Fast learner of new technologies
  • Nice to have: experience with business intelligence tools (i.e. Looker), CRM or EHR system, or similar technology product

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
clinical operationsproject managementpatient educationengaging educational contentoperational strategiescross-functional project managementhealth techmember engagement
Soft skills
critical thinkingcreativitycommunicationcollaborationadaptability
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