Tech Lead
Coates Group
Cloud
Lead, Technical Marketing Engineering
ThousandEyes (part of Cisco)
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • California, Illinois, Texas, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $153,700 - $234,100 per year
Job Level
Senior
Tech Stack
Python
About the role
- Lead, mentor, and develop a team of Product Solutions Architects, setting clear objectives, prioritizing workloads, and allocating resources to meet business goals.
- Develop and oversee the creation of reference architectures, guides, labs, and demos for ThousandEyes solutions and products.
- Ensure the delivery of high-quality technical solutions training for internal and external stakeholders.
- Collaborate closely with sales, product, and marketing teams to support go-to-market and adoption activities.
- Oversee new product and feature introduction activities, such as technical training and creation of technical decision-maker presentations.
- Engage directly with customers to gain in-depth understanding of their business processes and product needs, validate solutions, and develop product champions.
- Support field and marketing events, including conferences and customer meetings; some travel required for you and your team.
- Promote ThousandEyes' culture of collaboration, innovation, and technical excellence.
Requirements
- Proven experience managing and developing technical teams, ideally in technical marketing or solutions architecture.
- Strong networking domain expertise and experience, ideally in SD-WAN and/or network performance management technologies (e.g., SNMP, flow)
- Extensive customer and field experience, ideally covering both enterprises and service providers (10+ years in a TME, Sales Engineering, or other similar customer-facing role).
- Demonstrated success in building demos and creating technical content, such as best practice guides and reference architectures.
- Excellent verbal and written communication skills, with a willingness to present and defend ideas and coach others to do the same.
- Strong organizational and prioritization skills, with experience managing multiple projects and deadlines.
- Bachelor’s degree, preferably in computer science or engineering.
- Technical certifications, such as CCNA, CCNP, CCIE, or other, demonstrating knowledge in areas such as networking, CloudOps, DevOps, and automation.
- Knowledge of Python or other programming languages is a plus.
Benefits
- access to quality medical, dental and vision insurance
- a 401(k) plan with a Cisco matching contribution
- short and long-term disability coverage
- basic life insurance
- numerous wellbeing offerings
- up to twelve paid holidays per calendar year
- one floating holiday (for non-exempt employees)
- a day off for their birthday
- Non-Exempt new hires accrue up to 16 days of vacation time off each year
- Exempt new hires participate in Cisco’s flexible Vacation Time Off policy
- Sick Time Off subject to Cisco’s Sick Time Off Policy
- Up to 80 hours of unused sick time carried forward each year
- access to paid time away to deal with critical or emergency issues
- additional paid time to volunteer and give back to the community
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
networkingSD-WANnetwork performance managementSNMPflowPythontechnical content creationreference architecturestechnical trainingproduct solutions architecture
Soft skills
leadershipmentoringcommunicationorganizational skillsprioritizationcollaborationinnovationcustomer engagementcoachingpresentation skills
Certifications
CCNACCNPCCIECloudOpsDevOpsautomation
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