Thomson Reuters

General Counsel

• lead a team of Product Success Managers with customers across the CoCounsel Legal suite
• directly own a focused portfolio of enterprise and strategic customers
• coach and enable your team to deliver measurable customer outcomes through structured Customer Success Plans (CSPs), executive business reviews (EBRs), and proactive customer check-ins
• focus on adoption, value realization, and expansion in partnership with Sales and Professional Services
• be a deep product expert on the AI enabled CoCounsel suite of products
• deliver all aspects of the customer success motion to assigned customers
• co-create customer success plans, deliver executive business reviews, demonstrate value, identify and mitigate risk while retaining and growing customer relationships
• develop enablement for customers in partnership to serve our digital strategy
• build and present business plans, report on market and competitor activities
• represent Customer Success in cross-functional meetings

Manager, Product Success – CoCounsel Legal

• Be a deep product expert on our AI-enabled CoCounsel Legal suite of products
• Deliver all aspects of the customer success motion in combination with deep CoCounsel Legal product expertise, including co-creating customer success plans, delivering executive business reviews, demonstrating value, identifying and mitigating risk while retaining and growing the customers' relationship with Thomson Reuters
• Serve as a deep product expert in event settings, like industry conferences, Thomson Reuters Conferences, Webinars, virtual and in person engagements
• Develop and deliver enablement for customers in partnership to serve our digital strategy
• Develop and deliver enablement to educate Thomson Reuters employees
• Build and present business plans, report on market and competitor activities, and represent Customer Success in cross-functional meetings to support business objectives
• Effectively partner with all relevant internal and external partners and stakeholders
• Leverage technology tools (e.g., Salesforce, Gong, Copilot) to manage client information, pipeline, and financial forecasts accurately

Product Success Manager

Account Executive

• Individually manage leads, develop pipeline, and prospect for new opportunities
• Achieve and exceed company and personal sales quota and activity goals
• Leverage the sales process to manage opportunities and the customer experience
• Actively contribute to and work responsibly in a team environment
• Cultivate, maintain, and engage customers in our products
• Gather and log all call information, sale orders, and profile activity within Salesforce
• Provide feedback to Thomson Reuters for internal business decisions and positions

Associate Sales Executive, Print

Producer

• Conduct research on emerging business and legal issues to develop conference content
• Design and deliver event programs across the Thomson Reuters Legal Media Group portfolio
• Manage the end-to-end delivery of conferences and events across Australia
• Own the marketing strategy for events
• Collaborate with cross-functional teams across Thomson Reuters Asia-Pacific
• Plan and execute conferences, trade shows, and client engagement events.

Conference Producer – 12 Month Contract

Artificial Intelligence

• Engage internal SMEs to understand current processes and as-is workflows — translate into buildable AI requirements.
• Demo working solutions to internal stakeholders up to the business leadership level.
• Support the Architect during feasibility and POC phases — contribute to rapid builds and validate fit.
• Maintain stakeholder communication throughout: progress updates, issue escalation, solution walkthroughs.
• Solution Design & Architecture Co-invest with the Architect in upfront solution design — design robustness directly determines build speed and test quality.
• Translate architecture into implementation plans — break down into assignable streams for the Developer and Associate.
• Own day-to-day technical decisions during build when the Architect is focused on other projects.
• Identify architectural risks early and escalate before they become build or production problems.
• Build complex solution components end-to-end on AWS Agent Core and Lang Graph — hands-on coding role.
• Scale solutions from POC to production: performance, reliability, monitoring, and cost management.
• Debug production failures: hallucination patterns, retrieval degradation, agent loops, latency regressions.
• Use AI coding tools (Claude Code, GitHub Copilot, Cursor, Cline) to accelerate delivery. Own all generated code.
• Build Low Code automations (Copilot Studio, Power Automate) when use case and bandwidth allow.
• Guide Developer and Associate through implementation, code reviews, and debugging. Ensure the team uses AI tools effectively — accelerating delivery without sacrificing code understanding.

Automation and AI Solutions

Attorney

• Review, maintain, and update Practical Law content to ensure accuracy, consistency, and alignment
• Adhere to editorial publishing schedules and quality standards
• Perform detailed editorial review work, including maintaining Practical Law documents
• Check and validate case and statute citation links
• Correct punctuation, style, grammar, and formatting
• Maintain and develop legal knowledge and editorial skills
• Participate in team meetings and the employee evaluation process
• Engage with AI and large language model (LLM) initiatives

Attorney Editor – Practical Law

Sales Development Rep

• Make outbound phone calls to customers and prospects to set appointments for sales teams
• Identify, generate and qualify new sales leads through customer analytics, predictive marketing processes, and existing customers
• Explain the benefits of Thomson Reuters products and services to potential clients in a concise manner
• Prospect new customers and leads assigned as part of a pooled resource group
• Understand specific customer archetypes and needs which are most prevalent within the subsegment and territory
• Prospect identification, acquisition of contact data
• Run sales campaigns including creating sequenced emails to create new sales opportunities
• Utilize social media platforms to connect and further score potential leads
• Pilot new sales enablement tools
• Key goals include volume of pipeline generated, number of appointments set, value of total pipeline created, total revenue of deals closed from appointments set, lead to response time

Sales Development Representative

Business Analyst

• Lead VAT/GST tax templates and compliance content development
• Conduct in-depth VAT/GST research
• Support implementation teams and respond to client queries
• Design enhancements to ONESOURCE Indirect Tax product
• Develop digital reporting functionality
• Validate digital reporting outputs using XML schemas
• Leverage AI tools for efficiency in tax processes

Lead Business Analyst, Indirect Tax

Executive Assistant

• Provide professional secretarial and administrative support to senior executives
• Manage executive scheduling, meetings, and travel arrangements
• Support administrative and operational activities, including documentation and expense oversight
• Prepare confidential materials and support executives with correspondence
• Act as a key point of contact for internal and external stakeholders
• Support meetings, events, and executive visits, contributing to their smooth planning

Account Manager

• Rebuild the reseller partner channel: redesign the ideal partner profile, incentive structure and enablement processes, focusing on expanding the partner network in Brazil and generating incremental revenue.
• Lead the reseller partnerships team: manage, develop and hold a front-line team accountable, ensuring clarity of objectives, performance cadence and a results-oriented culture.
• Map and validate new market verticals: using existing legal use cases in our portfolio, identify adjacent segments with product-market fit (e.g., public sector, universities, arbitration chambers) and run structured discovery and validation cycles to enter with clear ROI hypotheses.
• Act as the link between partners, product and market: translate channel and new-vertical demands into actionable inputs for product, marketing and pricing teams, influencing decisions that affect competitiveness and revenue expansion.
• Ensure revenue predictability: build and rigorously manage the channel pipeline, report key metrics (sell-through, coverage, conversion, ARR generated via partners) and make quick course-correction decisions when necessary.

Partnerships Manager – New Verticals

Full-stack Engineer

• Provide strategic leadership for the Product Engineering organization supporting the Corporates segment in Latin America
• Define and execute the long-term engineering roadmap
• Lead large-scale technology transformation programs, including modernization of platforms, cloud adoption, and the deployment of AI-powered features and services
• Drive the implementation of generative AI, machine learning, intelligent automation, and predictive analytics across the product portfolio
• Lead the full product engineering lifecycle — from ideation through delivery — ensuring solutions meet business needs, regulatory expectations, and quality standards
• Partner with Product, Business, and customer-facing teams to deeply understand customer requirements and translate them into robust technical solutions
• Build, mentor, and scale high-performing engineering teams, including senior managers and technical leaders
• Oversee budget planning, investment allocation, workforce strategy, and operational performance across multiple engineering groups
• Drive operational excellence by strengthening engineering processes, delivery frameworks, and performance metrics
• Ensure adherence to security, data privacy, compliance, and corporate governance standards

Vice President, Product Engineering – Corporates

Data Engineer

• Plan and execute end-to-end data migrations, including extraction, cleaning, transformation, validation, loading, and reconciliation.
• Analyze source data, create field mappings, and define transformation rules for migration into or out of Legal Tracker.
• Prepare and validate CSV, Excel, XML, and other import/export file formats.
• Write SQL queries for data extraction, validation, and reconciliation across relational databases.
• Develop and execute test plans, perform mock migrations, and reconcile source and target system records.
• Troubleshoot migration errors, resolve data exceptions, and ensure complete and accurate conversion outcomes.
• Work with APIs, SFTP, middleware, and integration workflows to support automated data feeds and system-to-system transfers.
• Collaborate with legal operations, finance, IT, outside counsel, vendors, and implementation partners throughout the migration lifecycle.
• Maintain documentation to ensure secure, auditable, and compliant data migration processes.
• Develop strong knowledge of legal operations data, including matters, invoices, vendors, timekeepers, budgets, accruals, and related metadata.

ETL/Data Migration Engineer

DevOps Engineer

• Support and operate reliable, scalable cloud-native services on AWS
• Apply SRE and DevOps best practices for system reliability, performance, and security
• Automate infrastructure using Terraform (IaC)
• Build and maintain CI/CD pipelines using GitHub Actions
• Implement monitoring and observability using Datadog and CloudWatch
• Participate in on-call support, incident response, and root cause analysis
• Collaborate with teams to improve system resilience and operational efficiency
• Collaborate effectively with global teams across Canada, the US, India, and other locations

Site Reliability Engineer

Controller

• Assist in the preparation, analysis, and reporting of monthly, quarterly, and annual revenue results for all Thomson Reuters business lines.
• Support the Revenue Controller in ensuring compliance with IFRS GAAP revenue recognition standards (IFRS 15/ASC 606).
• Reconcile revenue accounts, identify discrepancies, and investigate variances in partnership with Finance.
• Participate in the month-end and year-end close processes, ensuring all revenue entries are accurately recorded in SAP and other finance systems.
• Provide support for budgeting, forecasting, and revenue analysis, delivering actionable insights to business partners.
• Help prepare audit schedules and liaise with internal and external auditors during revenue-related audits.
• Maintain and enhance internal controls over revenue processes to align with Thomson Reuters’ global compliance requirements.
• Support ongoing projects to improve revenue systems, processes, and data quality, including automation initiatives.
• Prepare ad-hoc financial analysis and reports for management as required.
• Oversee and lead a team in performing accurate and timely financial reporting, ensuring compliance with all relevant accounting standards and regulations.
• Foster effective communication within the team and with other departments to support organizational goals and continuous process improvements.
• Evaluate and optimize financial systems to improve efficiency and accuracy of financial data.
• Communicate complex financial information clearly and concisely, both orally and in writing, to diverse audiences.

Senior Manager, Controllership

Product Manager

• Define and execute product roadmap aligned with business objectives
• Lead cross-functional teams to deliver high-quality product features
• Conduct user research to understand customer needs
• Ensure products meet legal compliance requirements
• Collaborate with partner law firms for document quality and accuracy