Thinkahead Consultant Psychologist Pty Ltd

Security Engineer

• Key member of the Leadership team.
• Manage a team of support administrators, engineers and/or technical leads within the Security Operations Center
• Develop service management strategies and identifying staff, tools, and specialized support to ensure processes are providing maximum efficiency.
• Primarily responsible for security event monitoring, management, and response
• Ensure incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring
• Ensure compliance to Service Level Agreements and Objectives, process adherence and process improvisation to achieve operational objectives
• Revise and develop processes to strengthen the current Security Operations Framework, review policies and highlight the challenges in managing SLAs
• Responsible for team & vendor management, overall use of resources and initiation of corrective action where required for Security Operations Center
• Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring
• Responsible for integration of standard and non-standard logs in SIEM
• Creation of reports, dashboards, metrics for managed security operations and presents to leadership team
• Coordination with stakeholders, build and maintain positive working relationships with them
• Responsible for team development including product training, threat analysis, managed security services and soft (people) skills
• Creation of career path framework from Tier 1 to Tier 3 and beyond.
• Support the managed security specialist sales team with customer relations
• Maintenance of regular cadence with customers to ensure satisfaction and continued service development.
• Travel 20%

Senior Director, Managed Security Services – Solutions Delivery

Solutions Engineer

• Serve as a national cloud security resource, supporting opportunities across all AHEAD regions
• Strategize and execute technical sales calls in partnership with sales representatives
• Be a thought leader within the Solutions Engineering organization, responsible for designing, architecting, and consulting for AHEAD clients in the cloud security domain
• Partner closely with delivery leadership to ensure proposed solutions align with how AHEAD executes and delivers for our clients
• Support sales teams during engagements by providing advice, solutions, and proposals optimized to meet customer technical and business requirements
• Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately
• Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding
• Define cloud security strategies for clients, size and design cloud security products, and leverage subject matter experts across AHEAD to scale effectiveness nationally

Senior Director, Managed Security Services – Solutions Delivery

Specialist Solutions Engineer – Cloud Security