Active participation in the AHEAD SSE and service delivery teams.
Be a thought leader for AHEAD clients, responsible for designing, architecting technical solutions.
Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements.
Develop relationships with other ServiceNow SSE team members, leaders, and partners in support of sales objectives.
Strategize and execute technical sales calls.
Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately.
Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding.
Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management.
Participate in the mentorship of entry-level team members.
Possess strong, detailed product/technology/industry knowledge.
Knowledge of job-associated software and applications.
Travel required up to 20%.

Requirements

Expertise as a consultant for clients, advising on technical solutions and participating in pre-sales and solution development
Expertise is ServiceNow modules SecOps/IRM
Strong functional knowledge of the ServiceNow platform across multiple modules
ITIL Foundations v3 or higher certification and/or working knowledge of ITIL concepts
Working knowledge of Agile/Scrum methodology
Passion for problem-solving to solution selling
Knowledge of web development or mobile app development, business modeling, database concepts and project management – preferably using Agile Development Methodologies
Exceptional oral, written and presentation skills, with ability to organize and present technical material in an easily understood manner
Deep insight on technical architectures, IT products and product positioning.
ServiceNow certifications and accreditations are strongly desired
Experience on other SaaS platforms such as: Tanium, Atlassian, Big Panda, Splunk, Data Dog, Logic Monitor etc. a plus
Understanding of JavaScript, HTML and libraries/frameworks such AngularJS, jQuery, Prototype and bootstrap fundamentals a plus
Experience with monitoring solutions, end point collection, IoT, machine learning and other emerging technologies a plus
Understanding of web services (e.g. SOAP, REST, WSDL, XML) a plus
College degree (or equivalent experience) in the fields of Software Engineering, Computer Sciences, or related discipline

Benefits

Medical, Dental, and Vision Insurance
401(k)
Paid company holidays
Paid time off
Paid parental and caregiver leave
Plus more! See benefits https://www.aheadbenefits.com/ for additional details.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNowSecOpsIRMAgileScrumJavaScriptHTMLweb developmentmobile app developmentdatabase concepts

Soft Skills

problem-solvingpresentation skillsoral communicationwritten communicationorganizational skillsmentorshiprelationship buildingstrategic thinkingsales supporttechnical consulting

Certifications

ITIL Foundations v3ServiceNow certifications