Director, Field Medical Outcomes
Pfizer
Executive Director – Vice President, General Partner, Biopharma
Thermo Fisher Scientific
full-time
Posted on:
Location Type: Remote
Location: Remote • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Cultivate and expand deep relationships at the highest levels within the account.
- Establish and grow customer loyalty and Customer Delight.
- Drive engagement between Executive Sponsor and other senior executives within broader Thermo Fisher leadership.
- Make connections and identify new account areas for potential footprint expansion.
- Build and strengthen client advocacy and engagement at the highest account organizational levels.
- Central point of contact for internal and external communication across all CRG.
- Develop and maintain active account plan and demonstrate progress against planned strategies.
- Proactively engage and drive internal stakeholders across the TMO organization (CRG, PSG, other groups), direct reports, and business partners.
- Develop innovative commercial solutions and proactively present to customers to address existing challenges.
- Recruit, train, and manage the high-performing account team, including business development and development operations.
Requirements
- A bachelor’s degree in business administration, sales, or a related field is the required minimum education; MBA or advanced degree is preferred.
- Previous experience that provides the knowledge, skills, and abilities to perform the job comparable to 15+ years; strong preference for experience in a CRO, Pharmaceutical or Medical Device sales industry.
- Proven sales history with breadth of domestic geographic responsibility and 5+ years of account management experience.
- In-depth knowledge of the CRO industry and clinical trial processes, including regulatory requirements and best practices.
- Strong understanding of complex technical requirements and the ability to effectively communicate technical information to both technical and non-technical stakeholders.
- Executive presence with ability to build and foster senior level customer relationships.
- Ability to create constructive tension with customers by identifying customer challenges and potential gaps, designing customized solutions and messaging to influence customer behavior and influence the buying process.
- Ability to handle complex situations and multiple responsibilities simultaneously mixing long term projects with the urgency of immediate demands on the operations.
- Demonstrated analytical skills with the ability to judge situations accurately and quickly, grasping complexities, identifying key issues and applying sound judgment.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementsalescommercial solutionsclinical trial processesregulatory requirementsanalytical skillscustomer engagementcustomer loyaltybusiness developmentteam management
Soft skills
relationship buildingexecutive presencecommunicationproblem solvinginfluencestrategic thinkingadaptabilityleadershipcustomer advocacyconstructive tension
Certifications
bachelor's degreeMBA