Thermo Fisher Scientific

Field Service Engineer – IOMS/GIRMS

Thermo Fisher Scientific

full-time

Posted on:

Location Type: Remote

Location: Illinois • Iowa • United States

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Salary

💰 $40 - $60 per hour

About the role

  • Provide expert installation, maintenance, and repair services for sophisticated analytical and microscopy equipment (IOMS, GIRMS)
  • Deliver outstanding technical support while building strong relationships with customers across research institutions, universities, and industrial facilities
  • Resolve complex issues, conduct preventive maintenance, and train users to ensure optimal system performance
  • Work with advanced technology and contribute to critical scientific research and innovation

Requirements

  • Advanced degree plus 3+ years of experience, or bachelor's degree plus 5+ years of experience installing, troubleshooting, repairing and calibrating sophisticated analytical instruments, e.g. IOMS, GIRMS
  • Preferred Fields of Study: Electronics, Physics, Engineering, Computer Science, Chemistry or related technical field
  • Ongoing technical training and certifications required
  • Demonstrated expertise with ultra-high vacuum systems, high voltage electronics, and complex electro-mechanical systems
  • Strong diagnostic and problem-solving abilities for hardware and software issues
  • Excellent interpersonal communication skills and proven ability to build positive customer relationships
  • Professional working proficiency in English; additional languages beneficial
  • Ability to read and interpret technical documentation, schematics, and engineering drawings
  • Proficiency with Windows operating systems, networking, and standard business software
  • Valid driver's license and ability to travel
  • Physical ability to lift up to 50 lbs and work in laboratory environments
  • Experience mentoring and training others preferred
  • Ability to work independently while maintaining strong team collaboration
  • Availability to respond to urgent customer needs
  • Must follow all safety protocols and be able to work in cleanroom environments when required
Benefits
  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
installationmaintenancerepairtroubleshootingcalibrationdiagnostic skillsproblem-solvingultra-high vacuum systemshigh voltage electronicselectro-mechanical systems
Soft Skills
interpersonal communicationcustomer relationship buildingmentoringteam collaborationindependent workavailability for urgent needs
Certifications
ongoing technical trainingvalid driver's license