
Account Manager – Analytical Instruments
Thermo Fisher Scientific
full-time
Posted on:
Location Type: Remote
Location: Canada
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About the role
- Identify and prioritize new customer opportunities and develop strategies to implement solutions and drive growth.
- Increase market share within existing accounts by identifying under-penetrated areas, demonstrating CMD's value proposition, designing appropriate solutions, and closing opportunities.
- Lead and maintain account relationships to drive expansion and renewals across the CMD portfolio (analytical instruments, consumables, services); provide product assistance, advice and troubleshooting support to customers as needed, and expedite orders.
- Identify, document, and validate the best technology choice to meet customer needs.
- Prepare quotes, negotiate contracts, and close orders with end users and procurement teams, supporting the entire procurement process.
- Monitor competitor activity and industry trends.
- Present new products and services as they become available.
Requirements
- Bachelor's degree or higher in a scientific discipline (preferred) or equivalent professional experience.
- More than 3 years of proven sales experience, preferably in analytical instruments markets, with a track record of meeting sales targets and revenue growth.
- Strong market knowledge and an established professional network.
- Experience conducting on-site customer seminars and technical presentations.
- Demonstrated commercial experience in a matrixed organizational environment.
- Proficiency with computer tools (MS Office, CRM).
- Ability to explain and sell the technical aspects of the product portfolio.
- Ability to travel to customer sites up to 50%.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experienceanalytical instrumentscontract negotiationtechnical presentationscustomer relationship managementprocurement processmarket analysissolution designtroubleshooting supportrevenue growth
Soft Skills
communicationrelationship managementstrategic thinkingnegotiationpresentation skillscustomer serviceteam collaborationproblem-solvingnetworkingadaptability
Certifications
Bachelor's degree in scientific discipline