Thermo Fisher Scientific

Field Service Engineer II – SEM

Thermo Fisher Scientific

full-time

Posted on:

Location Type: Hybrid

Location: Hillsboro • Oregon • United States

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About the role

  • Handle on-site installations, maintenance, and repairs of sophisticated systems
  • Test equipment, train customers, and lead projects
  • Conduct on-site tool installations and follow testing procedures to ensure accurate working order
  • Conduct on-site scheduled planned maintenance visits
  • Offer solving and repair support for customers and other field service personnel
  • Cultivate and develop positive working relationships with customers, system users, and company personnel
  • Successfully complete technical training as required
  • Proactively seek out additional learning opportunities both inside and outside of the region
  • Travel, sometimes on short notice, to customer sites to resolve problems or support colleagues
  • Complete and submit administrative reports
  • Partner with colleagues to acquire or provide technical mentorship and training
  • Provide training for users on system operation
  • Make yourself available to train and mentor new field service engineers
  • Provide feedback to product quality teams

Requirements

  • 2-year technical degree, equivalent military, or technical training preferred
  • High School Diploma or G.E.D equivalent required
  • Minimum of 3-5 years of hands-on technical experience installing, repairing, and calibrating tools such as SEM, TEM, FIB, Probers, or similar systems preferred
  • Detailed understanding and extensive experience solving and repairing ultra-high vacuum, high voltage, mechanical, and computer issues
  • Consistent track record solving complex problems by process of elimination techniques down to the component level
  • Able to read and interpret schematics
  • Literate in Windows software environments
  • Ability to partner effectively with customers and colleagues
  • Excellent interpersonal communication skills; must have professional working proficiency in English
  • Able to acquire a valid passport to travel regionally and internationally as required
  • Must possess a valid driver’s license
  • Physical requirements include the ability to lift up to 50 lbs.
Benefits
  • Standard Work Schedule (Mon-Fri)
  • Health and Safety Precautions (PPE required)
  • Opportunities for Technical Training and Mentorship
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
installationmaintenancerepaircalibrationtroubleshootingschematic interpretationprocess of eliminationtechnical trainingultra-high vacuum systemshigh voltage systems
Soft Skills
interpersonal communicationcustomer relationship managementmentorshipproblem-solvingteam collaborationtrainingproactive learningadministrative reportingadaptabilityprofessional proficiency in English
Certifications
2-year technical degreemilitary trainingtechnical trainingvalid passportvalid driver’s license