There is Talent

Dispatch & Operations Scheduler

There is Talent

full-time

Posted on:

Location Type: Remote

Location: Colombia

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About the role

  • Create and finalize daily crew schedules based on job priorities, locations, and availability.
  • Review emails early each morning for updates, cancellations, or new job requests.
  • Confirm crews are dispatched on time and verify attendance starting at 7:00 AM Pacific.
  • Call the shop to confirm materials, equipment, and job readiness before dispatch.
  • Review job notes, special instructions, and client requirements prior to crew deployment.
  • Adjust schedules in real time if a crew member is absent or a job runs longer than expected.
  • Reschedule jobs and update routing efficiently when weather or emergencies impact plans.
  • Add new jobs to the calendar and adjust future schedules accordingly.
  • Communicate clearly with crews, supervisors, and office staff throughout the day.
  • Maintain accurate scheduling records in CRM or scheduling software.
  • Prepare and organize the next day’s schedule before end of shift.

Requirements

  • Excellent phone communication skills and ability to speak confidently with field crews and management.
  • Strong organizational and time management skills.
  • Ability to multitask and remain calm when handling schedule changes.
  • Experience in dispatching, scheduling, or operations coordination preferred.
  • Experience working with service-based businesses such as landscaping, construction, HVAC, plumbing, or home services preferred.
  • Strong attention to detail and ability to read and interpret job notes accurately.
  • Comfortable working early Pacific Time hours starting at 6:00 AM.
  • Strong written and spoken English.
  • Reliable internet connection and professional remote setup.
Benefits
  • 100% remote work.
  • Full-time position.
  • Structured schedule aligned with Pacific Time operations.
  • Long-term opportunity with a growing landscaping company.
  • Training and process support provided.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
schedulingdispatchingoperations coordinationjob prioritizationtime managementattention to detailjob note interpretation
Soft Skills
communication skillsorganizational skillsmultitaskingcalm under pressurereliability