TherapyNotes, LLC

Scrum Master

• Serve as Scrum Master for multiple engineering teams, facilitating sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives.
• Ensure Scrum ceremonies are productive, time-boxed, and outcome-driven.
• Promote Agile best practices and continuous improvement across teams.
• Identify and remove impediments that hinder team progress.
• Coach teams on sprint discipline, estimation practices, and commitment reliability.
• Monitor sprint health metrics (velocity, predictability, burndown, cycle time, etc.) and guide teams toward improvement.
• Support coordination between engineering teams and external stakeholders.
• Ensure dependencies are identified early and managed effectively.
• Partner with Technical Leads to align sprint execution with technical strategy and delivery commitments.
• Provide structured oversight for projects assigned to the teams.
• Track milestones, risks, and deliverables without disrupting Agile flow.
• Maintain dashboards and reporting to provide visibility into sprint performance, delivery status, and team capacity.

Senior Scrum Master

DevOps Engineer

• Responsible to design, implement, and maintain high-availability, high throughput, data and compute intensive, critical database systems running PostgreSQL which supports a growing 24x7 SaaS platform.
• Define and improve database service reliability through monitoring/alerting, SLO-oriented metrics, and operational readiness.
• Participate in and help drive incident response, root cause analysis, and post-incident corrective actions for database-related production events.
• Partner with other technical leaders to ensure all newly introduced systems are supportable and maintainable by both development and operations.
• Provides escalated technical guidance and support to other technology teams throughout the organization
• Provides on-call coverage for production support and other duties as required.
• Accountable for complying with HIPAA security policies within the database platform
• Ensure all solutions and operational activities adhere to the security and operating policies established by the organization
• Own and continuously improve our Datadog database observability by building actionable dashboards, alerts, and service-level views using an observability stack (e.g., Prometheus, Grafana, New Relic, or equivalent). Familiarity with PGAnalyze or Percona a plus.
• Automate system maintenance tasks using Bash, Powershell, Python, or Ansible. Manage infrastructure as code (IaC) writing Ansible playbooks. Some exposure to Terraform a plus.
• Experience with writing & designing ETL pipelines using Python a plus
• Understand and maintain various PostgreSQL ecosystem components like: PgBouncer, PgBackrest, HaProxy, RepMgr a plus
• Excellent communication and interpersonal skills.

Senior Database Site Reliability Engineer

Full-stack Engineer

• Build and maintain features across Angular, ASP.NET Core, C#, and PostgreSQL
• Design and implement scalable APIs and services (SOA/event‑driven)
• Contribute to architecture decisions around performance, reliability, and maintainability
• Collaborate with a strong engineering team and participate in reviews and design discussions
• Support and mentor developers as the team grows

Senior Software Developer

QA Engineer

• Design, develop, and maintain scalable automated test suites for API and UI layers
• Collaborate with QA and development teams to define and implement a
• Ensure automated tests are integrated into the CI/CD pipeline to improve efficiency and accelerate delivery
• Contribute to load, stress, and endurance testing efforts to validate system performance and scalability
• Assist in identifying performance bottlenecks and partner with engineering teams on remediation efforts
• Analyze test failures, perform root cause analysis, and create actionable defect reports
• Validate software to ensure it meets requirements and maintains high quality standards
• Perform manual testing where automation is not appropriate
• Promote consistency in testing practices across a distributed set of development teams
• Recommend improvements to automation, testing processes, and overall quality practices
• Mentor team members on automation development, automation design patterns, testing strategies, and best practices
• Provide technical leadership in building maintainable, scalable, and reusable test frameworks

Senior Quality Assurance Engineer

Compliance

• Conduct third-party risk assessments (TPRM), including vendor reviews, security questionnaires, and risk evaluations
• Maintain and update security policies, standards, and procedures
• Support compliance initiatives across frameworks (SOC 2, ISO 27001, HIPAA, NIST, etc.)
• Perform internal risk assessments, control testing, and gap analyses
• Identify manual, repetitive GRC processes and design automated solutions
• Build and maintain automated evidence collection (via APIs, scripts, and integrations)
• Implement continuous control monitoring (CCM) to replace point-in-time audits
• Translate compliance requirements into technical controls and system configurations
• Validate control effectiveness through automated testing and monitoring
• Enable real-time or near-real-time risk visibility through dashboards and reporting systems
• Work with Security Engineering to continuously audit configurations and remediate drift programmatically
• Build scalable workflows for vendor risk assessments, re-assessments and tracking
• Integrate vendor data into centralized risk systems
• Automate intake, review, and monitoring processes for third-party security posture
• Develop self-service audit evidence systems and dashboards
• Partner with auditors to provide API-driven or system-generated evidence

GRC Engineer

Product Manager

• Collaborate with Product Managers, Designers, and stakeholders to refine high-level product goals into actionable user stories with clear acceptance criteria.
• Prioritize and manage the team’s backlog to ensure a steady flow of development-ready work.
• Create detailed tickets, user stories, and well-defined acceptance criteria
• Coordinate with the team and management to meet product release goals in a Kanban development environment
• Serve as an internal expert in your product area, providing ongoing guidance and support to the development team throughout the software development lifecycle.
• Participate in and help lead Agile team meetings, including grooming, design and requirements refinement, daily standups and retros.
• Coordinate with QA and Developers to validate that all requirements are met before release.
• Maintain clear and consistent communication with team members and stakeholders, sharing updates, clarifying requirements, and ensuring alignment throughout the development process.
• Coordinate with the Release team and Product Management to support release planning, documentation and customer-facing publications.

Senior Scrum Master

Senior Database Site Reliability Engineer

Senior Software Developer

Senior Quality Assurance Engineer

GRC Engineer

Product Owner