Senior Database Site Reliability Engineer

TherapyNotes, LLC

Database Site Reliability Engineer managing PostgreSQL reliability for a 24x7 SaaS platform. Design and automate critical database systems while ensuring service performance and incident response.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $120,000 - $160,000 per yearWebsite

Tech Stack

Tools & technologies

AnsibleAzureCloudETLGrafanaHAProxyITSMKubernetesLinuxPostgresPrometheusPythonTerraform

About the role

Key responsibilities & impact

Responsible to design, implement, and maintain high-availability, high throughput, data and compute intensive, critical database systems running PostgreSQL which supports a growing 24x7 SaaS platform.
Define and improve database service reliability through monitoring/alerting, SLO-oriented metrics, and operational readiness.
Participate in and help drive incident response, root cause analysis, and post-incident corrective actions for database-related production events.
Partner with other technical leaders to ensure all newly introduced systems are supportable and maintainable by both development and operations.
Provides escalated technical guidance and support to other technology teams throughout the organization
Provides on-call coverage for production support and other duties as required.
Accountable for complying with HIPAA security policies within the database platform
Ensure all solutions and operational activities adhere to the security and operating policies established by the organization
Own and continuously improve our Datadog database observability by building actionable dashboards, alerts, and service-level views using an observability stack (e.g., Prometheus, Grafana, New Relic, or equivalent). Familiarity with PGAnalyze or Percona a plus.
Automate system maintenance tasks using Bash, Powershell, Python, or Ansible. Manage infrastructure as code (IaC) writing Ansible playbooks. Some exposure to Terraform a plus.
Experience with writing & designing ETL pipelines using Python a plus
Understand and maintain various PostgreSQL ecosystem components like: PgBouncer, PgBackrest, HaProxy, RepMgr a plus
Excellent communication and interpersonal skills.

Requirements

What you’ll need

BS degree in Information Systems, Engineering, or equivalent experience
7-10+ years of Engineering experience with Database Engineering, Systems Engineering, DevOps and/or SRE
Experience in cloud-based compute, storage, and containerization solutions (Azure & Kubernetes preferred)
Proficiency with operating PostgreSQL in a Linux environment is a plus
Expertise with an observability/monitoring platform (e.g., Prometheus/Grafana, New Relic, Datadog, or equivalent); Datadog experience is a plus.
Experience working in Agile/DevOps environments and operating production services with ITSM practices where applicable

Benefits

Comp & perks

Employer sponsored health, dental, vision, life, and disability insurance
Retirement plan with company contribution
Annual company profit sharing
Personal development/training budget
Open, collaborative work environment
Extensive 2-week onboarding plan
Comprehensive mentorship program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PostgreSQLETL pipelinesBashPowershellPythonAnsibleTerraformLinuxcloud-based computecontainerization

Soft Skills

communicationinterpersonalincident responseroot cause analysistechnical guidanceoperational readinesscollaborationproblem-solvingaccountabilityadaptability

Certifications

BS degree in Information SystemsBS degree in Engineering