Theoria Medical

Senior Operations Manager

Theoria Medical

full-time

Posted on:

Location Type: Remote

Location: Missouri • United States

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Job Level

Senior

About the role

  • Partner directly with Theoria’s executive team to lead the implementation, optimization, and ongoing operational ownership of key enterprise systems.
  • Serve as the operational expert and primary point of accountability for Greenhouse (Recruiting), PayCom (Provider Staffing & Shift Management), and Salesforce (Facility Sales & Operations CRM).
  • Produce executive-level reporting that drives decision-making across the organization.
  • Drive adoption, process standardization, and user accountability across teams.
  • Own the definition, integrity, and delivery of executive-level operational reporting.
  • Build and maintain dashboards and recurring reports related to provider productivity, staffing coverage, and recruiting performance.
  • Manage multiple concurrent initiatives across recruiting, operations, sales, and technology.
  • Identify opportunities to streamline workflows, reduce manual reporting, and improve data quality.

Requirements

  • 3-5+ years of experience in operations, program management, or systems implementation
  • Strong experience owning or implementing enterprise systems (HRIS, CRM, workforce management, or similar)
  • Demonstrated ability to work directly with executive leadership
  • High analytical aptitude with strong Excel / reporting / dashboard skills
  • Comfortable operating in ambiguity and building structure where none exists
  • Excellent communicator—able to translate between technical teams and executives
  • Healthcare, services, or high-growth environment experience strongly preferred.
Benefits
  • Competitive salary
  • Health, dental, and vision insurance
  • PTO + paid holidays
  • Life insurance coverage and 401(k) with employer match
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
enterprise systems implementationreportingdashboard skillsdata quality improvementworkflow streamliningprogram managementoperations managementanalytical aptitudeExcel
Soft Skills
communicationleadershipaccountabilityadaptabilitycollaboration