The Wesley Company

Intensive Case Manager

The Wesley Company

contract

Posted on:

Location Type: Hybrid

Location: Burlington • Canada

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Salary

💰 CA$24 per hour

About the role

  • Works with assigned families and individuals in a housing program which works towards a housing plan. This includes, maximizing income, filing taxes, obtaining ID and connecting with community supports.
  • Responds to calls and referrals from community agencies in accordance with case load
  • Places individuals and families into permanent leased units, securing appropriate housing based on individual need.
  • Assesses and screens participant’s/families’ needs for services to support their transition to stable housing and optimize their capacity to sustain housing using an acuity tool and other resources.
  • Completes Social & Community Housing applications (HATCH) to submit to the Region, including all required documents for approval OR ensures existing application remains active
  • Assess clients for any recent, current or ongoing experience with domestic violence and make referrals to appropriate programs
  • Assist participants with their move into independent accommodations and provide neighborhood orientation.
  • Maintain regular, effective communication with social housing providers, administrators, community partners and private landlords, to ensure an integrated approach that will provide the best support possible for clients to maintain housing.
  • Report to appropriate child welfare agency (CAS) if child abuse and/or neglect is suspected or witnessed.
  • Conducts regular visits with participants in their homes or shelter to provide supports specific to life skills, daily living skills, conflict resolution, crisis intervention and prevention, budgeting assistance, financial literacy, community integration and community building, grocery shopping, cleaning, etc.
  • Maintain appropriate and accurate record keeping practice, as per expectations of Wesley
  • Supports approximately 1 shift per month of 24 hour intake; flex time is available for additional hours worked.
  • Other duties as assigned.

Requirements

  • Post-secondary degree/diploma in Human Services or related field
  • Registration and member in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) is required
  • Experience working with adults and families with mental health and addictions issues and the homeless and providing non-judgmental supports to them.
  • Must be able to work flexible shifts including day, evening and weekend hours as well as 24-hour intake responsibilities
  • Must be able to meet travel expectations of the position; a valid driver’s license and reliable access to a vehicle are required for this position.
Benefits
  • A positive work culture that prioritizes all staff having an opportunity to contribute
  • Flexible Work Options
  • Invest in Yourself as we Invest in You through professional development and training opportunities
  • Employee Discounts
  • Fun and engaging organizational events such as our Staff Appreciation Event
  • A supportive team that will empower you to achieve great milestones!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
case managementacuity toolsocial housing applicationsfinancial literacybudgeting assistancecrisis interventionconflict resolutioncommunity integrationlife skills trainingdaily living skills
Soft Skills
effective communicationnon-judgmental supportflexibilityorganizational skillsinterpersonal skillsproblem-solvingcommunity buildingempathyactive listeningcollaboration
Certifications
post-secondary degree/diploma in Human ServicesOntario College of Social Workers and Social Service Workers registration