The Washington Post

Strategic Account Manager

The Washington Post

full-time

Posted on:

Location Type: Hybrid

Location: Washington • District of Columbia • New York • United States

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Salary

💰 $85,100 - $127,700 per year

About the role

  • Act as the central point of contact for clients, ensuring clear communication and seamless project management
  • Build trusted relationships with clients, agencies, internal teams, and third-party partners
  • Lead the development, execution, and optimization of multi-platform advertising campaigns
  • Develop a deep understanding of clients’ industries, business priorities, and competitive landscapes
  • Provide ongoing post-sale support, including performance insights, strategic recommendations, and campaign troubleshooting
  • Oversee project timelines, deliverables, and quality standards across all campaign components
  • Advocate for client needs internally while balancing feasibility, efficiency, and The Washington Post’s strategic priorities
  • Partner with Sales, Ad Operations, Product, Design, Content, and Social Strategy to deliver high-performance campaigns
  • Analyze and interpret campaign data to optimize performance and inform strategic recommendations
  • Deliver post-campaign reporting with insights, outcomes, and opportunities for continued partnership
  • Identify renewal, upsell, and cross-sell opportunities across The Washington Post portfolio
  • Support process improvements and best practices across account and project management
  • Troubleshoot technical and campaign-related issues related to bidding, pacing, targeting, pricing, and optimization
  • Collaborate directly with DSP and SSP partners when needed to resolve issues and enhance performance

Requirements

  • 3+ years in account management, client services, media planning, or advertising project management
  • Strong understanding of advertising, marketing, and media ecosystem trends
  • Proven success executing large-scale campaigns, including budgets of $1M+
  • Experience navigating renewals, upsells, and contract discussions
  • Excellent communication skills, with confidence presenting to senior-level stakeholders
  • Ability to manage complex projects both independently and collaboratively
  • Proficiency in Excel, PowerPoint, and business productivity tools
  • Experience with CRM, project management, and ad-serving platforms (Salesforce, Asana, Jira, Prisma, MediaOcean, etc.)
  • Bachelor's degree in business, marketing, communications, or related field preferred.
Benefits
  • Competitive medical, dental and vision coverage
  • Company-paid pension and 401(k) match
  • Three weeks of vacation and up to three weeks of paid sick leave
  • Nine paid holidays and two personal days
  • 20 weeks paid parental leave for any new parent
  • Robust mental health resources
  • Backup care and caregiver concierge services
  • Gender affirming services
  • Pet insurance
  • Free Post digital subscription
  • Leadership and career development programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementclient servicesmedia planningadvertising project managementcampaign executiondata analysisperformance optimizationbudget management
Soft Skills
communication skillsrelationship buildingproject managementstrategic thinkingproblem-solvingcollaborationpresentation skills