Personal Injury Assistant – Reductions Specialist
The Ward Law Group, PL
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇴 Colombia
Visit company websiteSalary
💰 $1,000 per month
Job Level
Mid-LevelSenior
About the role
- Serve as the final point of contact for each case
- Initiate courtesy calls to clients upon case assignment
- Provide detailed explanations of the reduction process
- Meticulously log phone calls, case statuses, and documents into the online document management software
- Ensure the efficient linkage of releases onto Litify
- Confirm PIP benefits
- Validate damages with a complete provider list
- Confirm balances due on medical accounts
- Negotiate bills with providers
- Send out reductions promptly
- Maintain regular client contact, addressing queries every two weeks
- Conduct case reviews and personal audits for productivity
- Develop and monitor weekly projection reports
Requirements
- Must speak English and Spanish fluently
- Must have a Computer (Desktop or Laptop) Core I5 or above, 12 GB of Ram, at least Windows 10 installed.
- USB noise cancelling headsets.
- Webcam for daily meetings and huddles.
- Internet speed must be 35Mbps Download and 15Mbps Upload.
- Commitment to work overtime on occasion.
- Have solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Must be a self-starter and multi-tasker.
- Ability to work independently.
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
written communicationverbal communicationresourcefulnessproactivityself-startermulti-taskingindependence