
Principal Operations Program Manager
The Walt Disney Company
full-time
Posted on:
Location Type: Hybrid
Location: Glendale • California • Florida • United States
Visit company websiteExplore more
Salary
💰 $188,400 - $252,600 per year
Job Level
Tech Stack
About the role
- Support the Director of Productization in executing productization strategies across multiple programs and initiatives
- Serve as a key liaison between WDI R&D and contract manufacturers (CMs), OEMs, and ODMs, ensuring readiness and alignment across all phases of development
- Assist in driving strategic planning, execution, and continuous improvement across supply chain, manufacturing, and logistics functions
- Coordinate RFQ/RFP processes and vendor selection in collaboration with OEM business management and the Director of Productization
- Facilitate onboarding requirements for new vendors, including audits (SQA, SCR)
- Assist in defining and communicating manufacturing requirements including reliability (REL), product integrity (PI), compliance, and regulatory testing
- Collaborate with cross-functional teams (TPM, PD, PM, EE, ME, REL, Legal, Logistics, Packaging) to ensure build readiness
- Manage BOM releases, documentation, and version control with CM partners
- Maintain product development schedules and milestone tracking
- Ensure material availability in partnership with Materials Program Managers and factory teams
- Provide operational oversight throughout prototype and production builds (xVT), escalating issues and supporting resolution in coordination with the Director of Productization
- Facilitate daily build meetings, ensuring CM accountability and cross-functional coordination
- Monitor factory readiness, including qualified staffing, line access/security, and build matrix configurations
- Drive Clear-To-Build (CTB) processes and ensure flexibility in build planning
- Collaborate with Manufacturing Test Managers to optimize test processes and quality deliverables
- Manage IQC operations, fault injection testing, and validation activities
- Oversee device security protocols and ensure compliance with internal standards
- Support spares planning and delivery coordination with sustaining teams
- Build, maintain, and manage product development mechanisms including SharePoint, Confluence pages, BOX, and shared folder resources to ensure program transparency and documentation integrity
- Responsible for preparing and delivering weekly and monthly program updates and presentations to leadership and cross-functional stakeholders
- Ensure consistent reporting of program status, risks, and mitigation plans across all active initiatives
- Partner with Technical Program Managers, Sustaining Teams, and Research & Development partners to align technical and operational goals
- Influence stakeholders across engineering, legal, compliance, and logistics to drive consensus and program success
- Assist in resolving pricing, change orders, and contractual issues with vendors
- Travel up to 30% as required to support factory builds, vendor audits, park and other deployment site visits, and program milestones
Requirements
- Bachelor’s degree in engineering, Operations, Supply Chain, or related field
- 10+ years of experience in operations program management across the product lifecycle
- 5+ years in supply chain, logistics, or manufacturing for hardware products
- Strong organizational skills and ability to manage multiple complex programs
- Proven ability to influence and align cross-functional stakeholders
- Excellent written and verbal communication skills
- Master’s degree in engineering, Business, or related discipline (preferred)
- PMP certification (preferred)
- Experience in productization of robotics, consumer electronics, or themed entertainment systems (preferred)
Benefits
- health and savings benefits
- educational opportunities
- special extras that only Disney can provide
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations program managementsupply chain managementlogistics managementmanufacturing processesproduct lifecycle managementvendor selectionBOM managementfault injection testingregulatory testingproduct development scheduling
Soft Skills
organizational skillsinfluencecross-functional collaborationcommunication skillsproblem-solvingstakeholder managementpresentation skillsstrategic planningcontinuous improvementaccountability
Certifications
Bachelor's degree in engineeringBachelor's degree in OperationsBachelor's degree in Supply ChainMaster's degree in engineeringMaster's degree in BusinessPMP certification