Lead Business Architect – Source to Pay
The Walt Disney Company
full-time
Posted on:
Location Type: Hybrid
Location: Burbank • California • Florida • United States
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Salary
💰 $141,900 - $190,300 per year
Job Level
About the role
- Work with users, partners and senior business stakeholders for a particular group of value chains within Enterprise Technology of Source to Pay and Travel
- Apply in depth understanding of how SAP Finance integrates with broader functions
- Interprets internal or external business issues and recommends best practices to improve products, processes or services
- Leads others to solve complex problems, uses sophisticated analytical thought to exercise judgement and identify innovative solutions
- Investigate and resolve production related issues in a timely manner from end user (UI) to persistence layer
- Participate in the technical recovery of major system outages, interfacing with numerous stakeholders including external vendors or outsourced service delivery teams
- Develop and maintain application documentation to help ensure that support can be efficiently performed and the impact of future requests can be assessed
- Monitor service performance and recommend areas of focus for continuous improvement initiatives, including application performance management
- Oversee vendor/partners in the timely resolution of incidents/problems/requests, ensuring service level and quality targets are met
- Gather requirements for minor enhancements and oversee the resultant product from the vendors
- Participate in testing as required by the test strategy
- Drive the adoption of agile development methodologies, focusing on improving the velocity and quality of delivered work products through DevOps practices and automated testing
- Partner with the application security team on the implementation of “security by design,” ensuring that all solutions meet security standards
- Participate in periodic problem analysis meetings and post implementation reviews to document learnings and ensure the continuous improvement of the IT services
- May lead functional teams or projects with moderate resource requirements, risk and complexity
- Establish and manage effective working relationships in a matrix environment with other departments, groups and staff with whom work must be coordinated or interfaced.
- Comfortable influencing to achieve desired outcomes.
Requirements
- 7 years of related work experience required
- Business acumen, with deep expertise in the allocated domain(s) as well as strong skills in the technology that supports the domain(s)
- Deep Service Management expertise, working within a support community/Center of Excellence
- Experience managing outsourced vendors, including, but not limited to, agile software development, testing, SLA management, and incident/problem management
- Participation in formal change management processes
- Experience working within an agile framework
- Very detail oriented
- High emotional intelligence
- Proven strong negotiating and consensus building abilities
- Experience with application monitoring technologies; New Relic, DataDog, Synthetic Transactions
- Wide experience with a variety of Software Development Lifecycle methodologies across waterfall and agile
- Exemplary communications skills
- Current understanding of new/emerging technology and its application in business.
Benefits
- A bonus and/or long-term incentive units may be provided as part of the compensation package
- Full range of medical benefits
- Financial benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SAP Financeagile development methodologiesDevOps practicesautomated testingapplication monitoringincident managementproblem managementchange managementSoftware Development Lifecycleservice performance management
Soft Skills
business acumendetail orientedhigh emotional intelligencenegotiating abilitiesconsensus buildingcommunication skillsanalytical thoughtleadershipinfluencingrelationship management