Patient Account Representative I
The University of Kansas Health System
full-time
Posted on:
Location Type: Remote
Location: Kansas • United States
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Job Level
About the role
- Responsible for functions within assigned Patient Financial Services (PFS) department.
- Accurate and timely action on accounts as it relates to specific responsibilities.
- Complies with governmental and managed care rules and regulations.
- Review related charges and direct charges to the proper payer source.
- Apply billing rules to research charges billable to third-party health insurance payers.
- Invoices billable services and assists Study teams with understanding invoices.
- Follows up on outstanding study-related billing and balances.
- Receives and resolves patient billing questions and complaints.
- Works closely with collection agencies to assure updated information.
Requirements
- High School Graduate
- 1 or more years of experience in customer service, claims processing, corrections, or billing.
- Associates Degree in a related field of study from an accredited college or university preferred.
- 1 or more years of experience in Epic preferred.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
billingclaims processinginvoicingcharge reviewthird-party billingpatient financial servicesaccount management
Soft Skills
customer serviceproblem solvingcommunicationattention to detail
Certifications
High School DiplomaAssociate's Degree