The TJX Companies, Inc.

Loss Prevention Customer Service Associate II

The TJX Companies, Inc.

full-time

Posted on:

Location Type: Office

Location: Memphis • Tennessee • United States

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Salary

💰 $13 - $19 per hour

About the role

  • Supports the District Loss Prevention Manager and Store Management
  • Executes core responsibilities focused on acting as a visual deterrent to prevent potential loss/dishonesty
  • Wears a body worn camera
  • Supports a positive customer shopping experience in the store
  • Maintains a strong store partnership with store teams and loss prevention
  • Exercises sound judgment in decision-making to ensure safety
  • Adheres to Company policies and maintains Company culture and values
  • Maintains a proper and professional stance at the front of the store
  • Acts as a visual deterrent to prevent potential loss/dishonesty
  • Reviews and understands the Store Emergency Response Guide
  • Greets customers appropriately, demonstrating courtesy and respect
  • Establishes and maintains a position at the front of the store or in a department
  • Responds to customer requests for assistance
  • Observes and reports any suspicious behavior or critical incidents
  • Performs a closing safety sweep of the store

Requirements

  • 0-2 years retail or security experience
  • Strong verbal and written communication
  • Sound decision making skills
  • Ability to take initiative and perform well independently
  • Prioritizes/organizes workload and manages time effectively
  • Able to stand for long periods of time
Benefits
  • Associate discount
  • EAP
  • smoking cessation
  • bereavement
  • 401(k) Associate contributions
  • child care & cell phone discounts
  • pet & legal insurance
  • credit union
  • referral bonuses
  • 401(k) match
  • medical/dental/vision
  • HSA
  • health care FSA
  • life insurance
  • short/long term disability
  • paid parental leave
  • paid holidays/vacation/sick
  • auto/home insurance discounts
  • scholarship program
  • adoption assistance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong verbal communicationstrong written communicationsound decision makinginitiativeindependencetime managementorganizationcourtesyrespect