Director, SMI Operations and Administration
The Standard
full-time
Posted on:
Location Type: Hybrid
Location: Portland • Oregon • United States
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Salary
💰 $101,250 - $162,000 per year
Job Level
About the role
- Provides strategic and operational leadership across the full commercial mortgage lifecycle
- Owns monthly close, consolidated financial reporting, and portfolio analytics for internal leaders and external stakeholders
- Establishes and maintains a strong control environment that supports clean audits, accurate reporting, and reliable, decision-ready information
- Partners closely with Origination, Servicing, Treasury, Legal, Technology, and other key teams
- Aligns accounting and servicing objectives with business strategy while driving continuous improvement in data quality, risk management, and stakeholder experience
- Oversees loan servicing operations such as payment processing, escrow and tax administration, portfolio surveillance, and servicing data governance
- Leads teams focused on efficiency, accountability, and continuous improvement
Requirements
- 10+ years of progressively responsible experience in commercial real estate lending, underwriting, accounting, and/or loan servicing
- Experience supporting commercial mortgage portfolios, preferably within a life insurance company environment
- Demonstrated leadership experience overseeing accounting, reporting, and/or servicing teams
- Strong knowledge of GAAP, statutory reporting, and CECL
- Experience managing monthly close, journals, reconciliations, and analyses
- Working knowledge of commercial real estate markets and loan servicing practices
- Ability to translate complex data into actionable insights
- CPA preferred
- Occasional travel may be required
Benefits
- A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
- An annual incentive bonus plan
- Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
- A supportive, responsive management approach and opportunities for career growth and advancement
- Paid parental leave and adoption/surrogacy assistance
- An employee giving program that double matches your donations to eligible nonprofits and schools
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial reportingportfolio analyticsGAAPstatutory reportingCECLmonthly closejournalsreconciliationsloan servicing operationsdata governance
Soft Skills
strategic leadershipoperational leadershipcontinuous improvementefficiencyaccountabilitydata translationstakeholder experiencerisk management
Certifications
CPA