The Standard

Implementation Manager

The Standard

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $74,500 - $108,750 per year

Job Level

Mid-LevelSenior

About the role

  • Deliver exceptional customer-first onboarding experience for new clients transitioning defined contribution plans to The Standard Oversee installation activities ensuring communication, coordination, and execution of deliverables Guide clients through paperwork, enrollment meetings, system training, and technical support Collaborate with Implementation Coordinators and Data Specialists to manage timelines and escalate risks Lead plan document and design reviews and train clients on PlanNet, PRO, and PSC Provide ongoing technical guidance and ensure smooth handoff to ongoing service team

Requirements

  • Bachelor’s degree in a related field or equivalent combination of education and experience 4–6 years in a client-facing role within defined contribution plan administration Experience with plan implementation, document design, asset transfer, and reconciliation (including SOX notification) Familiarity with various plan types, investment structures, and federal pension regulations ASPPA CPC, QKA, QPA or NIPA (APA, APR) preferred or in progress Integrity and accountability in client-facing interactions Adaptability to shifting timelines and client needs Strong collaboration across internal teams Willingness to learn and grow technical expertise Independence in managing multiple onboarding projects