Store Manager
The Salvation Army in Canada
full-time
Posted on:
Location Type: Office
Location: Fort St. John • Canada
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Salary
💰 CA$55,331 - CA$69,164 per year
Job Level
About the role
- Directs all operations of the store to meet sales targets and control expenses while maintaining customer service standards
- Hires, orientates, trains, evaluates, recognizes, disciplines and terminates in concert with Territorial/National standards
- Manages health & safety, labour/employee relations and other related issues at a store level; participates in Step 1 and Step 2 of Grievance procedures
- Plans store layout to attract customers including window displays and merchandise displays, decides on in-store promotions and auctions and keeps abreast of marketing trends by checking competitors stock; ensures attractiveness of the store through “Tidy Maintenance”
- Determines and maintains appropriate inventory levels based on spot checks of the store and reviewing weekly sales records
- Maintains control of inventory by ensuring store donations are retrieved, sorted, and priced appropriately; protects the store from inventory shrinkage by close visual monitoring
- Ensures in-store safety for staff and customers (e.g. snow removal, clear fire exits, no obstacles inside/outside store, cleans spillage and maintains store cleanliness dealing with volatile situations); ensures that the property (store) is secured at all times
- Establishes and manages in-store budget within guidelines; executes budgetary objectives by attaining sales margins, maintaining staffing cost ratios, and profit objectives as established by the region; ensures nightly sales are deposited into the appropriate financial institution
- Analyzes store financial statements and strategizes appropriate action to attain financial goals, monitoring the cost of goods (i.e., buying products from warehouse, tracking costs associated with product, etc.)
- Works with other Salvation Army agencies to deliver emergency & disaster services as assigned by the District Manager
Requirements
- formal post-secondary/college program diploma of two academic years
- equivalent combination of education and experience may be considered
- one year but less than three years of prior related experience including retail, marketing and store management experience
- a fashion background is desirable
- attention to detail, problem solving and analytical skills
- attention to computer work
- attentive listening, empathy to staff, clients and volunteers
- strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Benefits
- health and dental benefits
- paid vacation
- paid sick time
- RRSPs
- professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
inventory managementbudget managementsales analysismerchandisingcustomer servicehealth and safety managementemployee relationsproblem solvinganalytical skillsretail management
Soft skills
attention to detailempathetic listeningintegrityconfidentialityprofessional ethicsflexibilitystaff trainingdisciplinary skillscommunication skillsteam leadership
Certifications
post-secondary diploma