The Opportunity Alliance

General

• The CBHH Care Coordinator is a direct service staff position for our Children’s Behavioral Health Home (CBHH).
• This position contributes to program outcomes through the provision of care coordination for CBHH members supporting a client oriented, integrated health service that strives to improve health outcomes, cost effectiveness, and enhanced consumer engagement.
• Work is conducted at members’ homes, at providers’ offices, at TOA locations and in other community settings.
• Care Coordinators will collect data, participate in program initiatives, attend team meetings, coordinate service teams for each member, use information to improve health outcomes and complete documentation in a timely fashion.
• Develops a plan of care for each individual by creating and maintaining a therapeutic relationship with CBHH members (clients) to enhance wellness and increase community inclusion.
• Identifies and obtains community resources (family members, medical providers, social workers, educators, etc.).
• Establishes a plan of care through a client-centered approach that encompasses an integrated care approach, to bridge the gap between medical care and mental health care.
• Advances the CBHH member’s care plan by building an effective service team of professionals and natural supports around each CBHH member.
• Meets program expectations for productivity and caseload sizes.
• Provides timely and accurate documentation that reflects clinical work accomplished with client, ensuring work and documentation meets all licensing and contracting expectations.

Children's Care Coordinator

Manager

• Are you passionate about helping others navigate challenging life situations and want to be a part of a supportive team?
• The Opportunity Alliance is seeking compassionate, organized, and dedicated Care Coordinators (Case Managers) to join our team-based case management model called Behavioral Health Home and make a meaningful impact in the lives of our clients.
• This is an exciting opportunity to work closely with individuals and families, connecting them to vital resources, advocating on their behalf, and supporting their journey toward stability and self-sufficiency.
• As part of the team, you will be working alongside a peer, nurse care manager, and medical/psychiatric consultants to provide holistic care coordination for adults with mental health and possibly medical needs.
• Care coordinators meet one-on-one with clients to assess and support their needs, while also having the support of our integrated care team.
• There is documentation associated with the role, so an ability to remain organized is important.

Adult Care Coordinator – Case Manager, Behavioral Health

Customer Support

• Work with callers to assess presenting problems and psychosocial stressors
• Complete risk assessments to ensure the safety and well-being of callers experiencing a crisis.
• Use effective programmatic systems to support the effective monitoring Progress toward performance measures
• Work collaboratively with Crisis Response Services in the eight Districts across the State.
• You will receive training to become certified as a Mental Health Rehabilitation Technician from some of the best licensed clinical supervisors and certified in-house trainers in the State of Maine.

Children's Care Coordinator

Adult Care Coordinator – Case Manager, Behavioral Health

Overnight Crisis Support Specialist – Maine Crisis Line