The Opportunity Alliance

Customer Support

• Work to build rapport with help seekers by showing empathy and creating a safe, non-judgmental space
• Complete risk assessments to ensure the safety and well-being of callers experiencing a crisis.
• Develop crisis stabilization plans with callers, utilizing clinical support to ensure the implementation of the least invasive interventions possible, prioritizing their well-being and autonomy;
• Work collaboratively with community partners and service providers to ensure comprehensive support and continuity of care for individuals in crisis;
• You will receive training to become certified as a Mental Health Rehabilitation Technician Crisis Service Provider (MHRT/CSP) from some of the best licensed clinical supervisors and certified in-house trainers in the State of Maine.

Crisis Support Specialist – Maine Crisis Line