The Opportunity Alliance

Manager

• Are you passionate about helping others navigate challenging life situations and want to be a part of a supportive team?
• The Opportunity Alliance is seeking compassionate, organized, and dedicated Care Coordinators (Case Managers) to join our team-based case management model called Behavioral Health Home and make a meaningful impact in the lives of our clients.
• This is an exciting opportunity to work closely with individuals and families, connecting them to vital resources, advocating on their behalf, and supporting their journey toward stability and self-sufficiency.
• As part of the team, you will be working alongside a peer, nurse care manager, and medical/psychiatric consultants to provide holistic care coordination for adults with mental health and possibly medical needs.
• Care coordinators meet one-on-one with clients to assess and support their needs, while also having the support of our integrated care team.
• There is documentation associated with the role, so an ability to remain organized is important.

Adult Care Coordinator – Case Manager, Behavioral Health

Customer Support

• Work with callers to assess presenting problems and psychosocial stressors
• Complete risk assessments to ensure the safety and well-being of callers experiencing a crisis.
• Use effective programmatic systems to support the effective monitoring Progress toward performance measures
• Work collaboratively with Crisis Response Services in the eight Districts across the State.
• You will receive training to become certified as a Mental Health Rehabilitation Technician from some of the best licensed clinical supervisors and certified in-house trainers in the State of Maine.

Overnight Crisis Support Specialist – Maine Crisis Line

Administrative Assistant

• Coordinate shift postings, schedule updates, and coverage needs
• Monitor staffing gaps, call-outs, and real-time scheduling needs
• Maintain scheduling tools, trackers, and documentation
• Communicate timely updates to staff and leadership
• Conduct applicant pre-screen calls and coordinate interviews
• Schedule onboarding activities, trainings, and shadow shifts
• Track completion of hiring and training requirements
• Manage calendars and coordinate meetings
• Prepare agendas, take meeting minutes, and track follow-ups
• Draft internal communications and support program initiatives
• Maintain accurate records, shared documents, and program resources
• Support data tracking and reporting needs
• Ensure systems and materials are current and well-organized
• Draft and distribute internal updates, reminders, and announcements
• Support consistent and clear communication across the program