Children's Care Coordinator

The Opportunity Alliance

Care Coordinator at The Opportunity Alliance overseeing care coordination for children's behavioral health home services. Supporting integrated health service model and enhancing wellness in community settings.

Posted 6/26/2026full-timeSouth Portland • Maine • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

The CBHH Care Coordinator is a direct service staff position for our Children’s Behavioral Health Home (CBHH).
This position contributes to program outcomes through the provision of care coordination for CBHH members supporting a client oriented, integrated health service that strives to improve health outcomes, cost effectiveness, and enhanced consumer engagement.
Work is conducted at members’ homes, at providers’ offices, at TOA locations and in other community settings.
Care Coordinators will collect data, participate in program initiatives, attend team meetings, coordinate service teams for each member, use information to improve health outcomes and complete documentation in a timely fashion.
Develops a plan of care for each individual by creating and maintaining a therapeutic relationship with CBHH members (clients) to enhance wellness and increase community inclusion.
Identifies and obtains community resources (family members, medical providers, social workers, educators, etc.).
Establishes a plan of care through a client-centered approach that encompasses an integrated care approach, to bridge the gap between medical care and mental health care.
Advances the CBHH member’s care plan by building an effective service team of professionals and natural supports around each CBHH member.
Meets program expectations for productivity and caseload sizes.
Provides timely and accurate documentation that reflects clinical work accomplished with client, ensuring work and documentation meets all licensing and contracting expectations.

Requirements

What you’ll need

A Bachelor’s in Social Work preferred or a Bachelor's Degree in a related field such as psychology, social services, counseling, rehabilitation, or nursing
At least one year of relevant experience working in human services with families and children required, preferably within the mental health system
Ability to work independently and collaboratively required
Ability to work flexible hours including evenings required
Must be able to meet physical requirements associated with family visitation, e.g. climb stairs, etc.
Computer proficiency with Microsoft Office and email is required
Must be able to successfully pass a criminal background, child protective service check & sex offender check
Must not be on the state or federal suspension and disbarment list
Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and frequently lift and carry small children or material weighing up to 25 pounds.
A good driving record is required

Benefits

Comp & perks

Generous paid time off accrual
9 paid holidays per calendar year and up to 3 floating holidays per calendar year
Excellent medical benefits at very reasonable cost
Dental and Vision insurance options
Agency paid basic life insurance and STD & LTD disability insurances
403(b) retirement with a generous agency match (all employees are eligible)
Tuition Reimbursement – offered once per year through an application process

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Hard Skills & Tools

data collectioncare coordinationdocumentationtherapeutic relationship buildingcommunity resource identificationclient-centered approachintegrated care approachproductivity managementcaseload managementphysical requirements compliance

Soft Skills

independent workcollaborative workflexibilitycommunicationproblem-solvinginterpersonal skillsorganizational skillstime managementempathyclient engagement

Certifications

Bachelor's Degree in Social WorkBachelor's Degree in PsychologyBachelor's Degree in Social ServicesBachelor's Degree in CounselingBachelor's Degree in RehabilitationBachelor's Degree in Nursingcriminal background checkchild protective service checksex offender check