The New York Public Library

Lead, Digital Strategic Initiatives – Temporary

The New York Public Library

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $120,000 - $140,000 per year

Job Level

Senior

About the role

  • Reporting to the Chief of Staff of the Digital Department, the Digital Strategic Initiatives Lead will play a pivotal role in supporting operations and driving high-impact strategic initiatives across the entire Digital team.
  • This position acts as a critical enabler, helping the Digital Leadership Team (DLT) maintain organizational alignment, quickly innovate, and efficiently manage risk.
  • This role will help support a variety of initiatives, including preparing for board and trustee meetings, orchestrating leadership and team off-sites, and defining our overall approach to risk management.
  • Prepare and finalize all memos and presentations for Digital board meetings
  • Champion employee experience through supporting and structuring Town Halls, All Hands meetings, and targeted internal cultural initiatives.
  • Define and establish a clear, department-wide risk management framework, including procedures for coordinating with Legal to proactively identify and mitigate systemic risks.
  • Develop clear practices and procedures to help drive risk awareness and understanding across the broader Digital Department.
  • Instruct and coach staff on creating high-level documentation and effectively communicating complex content and narratives through memos and presentations to senior leadership audiences.
  • Streamline and optimize key processes and practices to ensure a seamless employee experience, including developing scalable onboarding and interviewing procedures in partnership with the Chief of Staff and HR.

Requirements

  • Bachelor’s degree required
  • Formalized training in Design Thinking or complex program/portfolio management is highly desirable.
  • 7+ years of experience, 3+ years of experience developing and presenting materials to senior-level executives.
  • Experience working in strategy or management consulting, strategic operations or program management roles, ideally with technology companies, digital product teams, or software development organizations.
  • Direct experience using Generative AI tools and a solid understanding of the GenAI industry landscape, trends, and key ethical considerations.
  • Demonstrated familiarity with the full lifecycle of digital product development (e.g., discovery, engineering, and deployment), and the ability to understand complex, technical problem spaces.
  • Demonstrated ability to operate effectively in unstructured space — driving innovation and defining structure where processes are still evolving.
  • Demonstrated experience in executive communications and preparing materials for Board, Trustee or Chief - level audiences
  • Familiarity with compliance, governance, or risk management frameworks.
  • Proven ability to derive insights from complex, ambiguous, or technical problem spaces and evangelize actionable product and operational recommendations.
  • Strong stakeholder management experience, including effectively influencing and collaborating with product, engineering, design, legal, and project management teams.
  • Proven ability to design and facilitate effective strategy sessions or offsites
  • Experience in human centered design or design thinking is a plus.
Benefits
  • Be **Helpful** to patrons and colleagues
  • Be **Resourceful** in solving problems
  • Be **Curious** in all aspects of your work
  • Be **Welcoming** and **Inclusive**
  • Office Environment
  • This is an hybrid role; requires onsite work in NYC 3 days a week
  • Some light lifting/moving may be required
  • This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Design Thinkingprogram managementportfolio managementGenerative AI toolsdigital product developmentrisk management frameworksexecutive communicationsstakeholder managementstrategy facilitationhuman centered design
Soft Skills
organizational alignmentinnovationrisk awarenesseffective communicationcollaborationinfluencingcoachingprocess optimizationproblem solvingadaptability
Certifications
Bachelor's degree