The New York Public Library

Lead, Digital Strategic Initiatives – Temporary

The New York Public Library

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Salary

💰 $120,000 - $140,000 per year

Job Level

Senior

About the role

  • Reporting to the Chief of Staff of the Digital Department, the Digital Strategic Initiatives Lead will play a pivotal role in supporting operations and driving high-impact strategic initiatives across the entire Digital team.
  • This position acts as a critical enabler, helping the Digital Leadership Team (DLT) maintain organizational alignment, quickly innovate, and efficiently manage risk.
  • This role will help support a variety of initiatives, including preparing for board and trustee meetings, orchestrating leadership and team off-sites, and defining our overall approach to risk management.
  • Prepare and finalize all memos and presentations for Digital board meetings
  • Champion employee experience through supporting and structuring Town Halls, All Hands meetings, and targeted internal cultural initiatives.
  • Define and establish a clear, department-wide risk management framework, including procedures for coordinating with Legal to proactively identify and mitigate systemic risks.
  • Develop clear practices and procedures to help drive risk awareness and understanding across the broader Digital Department.
  • Instruct and coach staff on creating high-level documentation and effectively communicating complex content and narratives through memos and presentations to senior leadership audiences.
  • Streamline and optimize key processes and practices to ensure a seamless employee experience, including developing scalable onboarding and interviewing procedures in partnership with the Chief of Staff and HR.

Requirements

  • Bachelor’s degree required
  • Formalized training in Design Thinking or complex program/portfolio management is highly desirable.
  • 7+ years of experience, 3+ years of experience developing and presenting materials to senior-level executives.
  • Experience working in strategy or management consulting, strategic operations or program management roles, ideally with technology companies, digital product teams, or software development organizations.
  • Direct experience using Generative AI tools and a solid understanding of the GenAI industry landscape, trends, and key ethical considerations.
  • Demonstrated familiarity with the full lifecycle of digital product development (e.g., discovery, engineering, and deployment), and the ability to understand complex, technical problem spaces.
  • Demonstrated ability to operate effectively in unstructured space — driving innovation and defining structure where processes are still evolving.
  • Demonstrated experience in executive communications and preparing materials for Board, Trustee or Chief - level audiences
  • Familiarity with compliance, governance, or risk management frameworks.
  • Proven ability to derive insights from complex, ambiguous, or technical problem spaces and evangelize actionable product and operational recommendations.
  • Strong stakeholder management experience, including effectively influencing and collaborating with product, engineering, design, legal, and project management teams.
  • Proven ability to design and facilitate effective strategy sessions or offsites
  • Experience in human centered design or design thinking is a plus.
Benefits
  • Be **Helpful** to patrons and colleagues
  • Be **Resourceful** in solving problems
  • Be **Curious** in all aspects of your work
  • Be **Welcoming** and **Inclusive**
  • Office Environment
  • This is an hybrid role; requires onsite work in NYC 3 days a week
  • Some light lifting/moving may be required
  • This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Design Thinkingprogram managementportfolio managementGenerative AI toolsdigital product developmentrisk management frameworksexecutive communicationsstakeholder managementstrategy facilitationhuman centered design
Soft skills
organizational alignmentinnovationrisk awarenesseffective communicationcollaborationinfluencingcoachingprocess optimizationproblem solvingadaptability
Certifications
Bachelor's degree