The National Society of Leadership and Success (NSLS)

Full-stack Engineer

• Design and build modular, flexible architecture to support rapid experimentation and user journey testing.
• Develop and optimize engagement-driven features (e.g., smart onboarding, progress celebrations, contextual nudges).
• Integrate lifecycle communication systems (in-app, push, SMS/email) in partnership with marketing.
• Leverage analytics (PostHog or similar) to identify friction points and inform product iteration.
• Collaborate with AI engineers to embed LLM-driven experiences into the platform.
• Partner with cross-functional teams to prioritize and ship improvements that drive user engagement.
• Establish and share best practices for turning features into habit-forming experiences.

Senior Product Engineer – AI Engagement

Manager

• Responsible for managing the direct relationship with 25+ key accounts by building and maintaining strong relationships with key chapter-level stakeholders.
• Conduct routine meetings with chapter leaders to mentor, guide and assist them (and in some cases, run) NSLS programming
• Resolve chapter issues and concerns through high-touch support
• Conduct programmatic training
• Assess chapter and institutional needs and identify strategies to address those needs
• Achieve set revenue goals and metrics as established by the company for each key account
• Identify opportunities for growth and provide recommendations for new initiatives and projects
• Collaborate with cross-functional teams to define approaches and goals to grow strategic accounts and to ensure the successful execution of those goals
• Provide regular updates to senior leadership on account performance and progress towards strategic goals
• Ensure that all work is delivered on time, within budget, and meets or exceeds client expectations
• Manage research and analysis to understand the client’s business, market trends, and competitive landscape
• Act as a thought leader and subject matter expert on industry trends and best practices
• Travel as needed to manage assigned portfolio

Strategic Chapter Manager

Events

• Assist with event preparation and setup, including platform configuration, materials review, pre-event testing, and participant onboarding processes.
• Provide real-time technical and logistical support during national events, including chat moderation, Q&A management, attendee assistance, and troubleshooting.
• Actively monitor audio, video, and streaming quality throughout events and resolve issues quickly to ensure seamless participant experiences.
• Manage breakout room assignments and facilitate smooth transitions between sessions.
• Monitor registration and attendance, respond to attendee questions via chat, and provide support throughout live sessions with a service-oriented approach.
• Coordinate with the National Events team via Slack during live events for real-time problem-solving and support.
• Complete essential follow-up activities such as closing out event platforms, compiling chat logs and Q&A for team review, and basic wrap-up tasks as needed.

Virtual Event Support Coordinator

• Define and own the end-to-end architecture for the Ignite application, ensuring cohesion across features, services, and user experiences.
• Establish architectural principles and guardrails that support experimentation while maintaining long-term maintainability.
• Evaluate and select frameworks, patterns, and tooling with a strategic lens—balancing speed, cost, scalability, and talent availability.
• Lead, mentor, and grow the engineering team; provide technical direction, unblock developers, and ensure engineering excellence.
• Stay current with AI development and ensure the team uses best practices.
• Conduct code reviews, pair-programming sessions, and technical deep dives to elevate quality and consistency across the team.
• Work closely with contractors and full-time engineers to align on standards, deliverables, and sprint goals.
• Translate product requirements into clear technical plans with risks, assumptions, and sequencing.
• Own and continuously improve the developer experience: tooling, CI/CD, environments, local setup, testing strategy, and automation.
• Reduce friction in the development process through better libraries, documentation, templates, scaffolding, and reusable components.
• Increase engineering throughput by identifying bottlenecks and eliminating unnecessary complexity.
• Implement and maintain system observability—logs, metrics, alerting—for fast diagnosis and reliable operations.
• Collaborate with product, design, and marketing to turn ambiguous concepts into clear technical solutions.
• Lead technical discovery for new features, identify dependencies, and propose simplified solutions where appropriate.
• Ensure that system performance, reliability, and scalability underpin all new product work.
• Bring a strong experimentation mindset that enables the team to ship, test, measure, and iterate quickly.
• Partner with AI engineers to design and integrate LLM-powered features (chat, personalization, agents, internal automations).
• Ensure architectural readiness for AI-driven workflows, data pipelines, and real-time interactions.
• Represent engineering in strategic discussions, shaping roadmaps and making trade-offs visible to stakeholders.
• Communicate clearly upward and across teams—technical decisions, risks, timelines, and opportunities.

Senior Product Engineer – AI Engagement

Strategic Chapter Manager

Virtual Event Support Coordinator

Lead Product Engineer