The Lesbian, Gay, Bisexual and Transgender Community Center

Community Manager

• Oversee the coordination, quality, and evolution of Social Support Groups and related community programming
• Ensure high-quality facilitation, strong participant engagement, and meaningful connection to Center Support services and broader Center programming
• Support the transition of social groups from primarily drop-in models toward more structured program cycles with seasonal enrollment periods
• Maintain a visible, relational presence within programming, supervise facilitators and intake staff, and oversee program operations including data tracking, reporting, and grant compliance
• Co-design and implement structured social and support groups
• Coordinate recruitment, registration, and orientation processes for program cycles
• Develop program timelines, participant engagement strategies, and culminating or solidarity events
• Oversee Keys to Success programming
• Ensure programming reflects trauma-informed, culturally responsive, and TGNC-centered practices
• Maintain regular in-person presence during group hours, including evenings, to support facilitators and build rapport with participants
• Observe facilitation sessions to ensure alignment with program goals, group norms, and organizational mission
• Cultivate a welcoming, inclusive program culture
• Monitor participation and retention trends
• Recruit, train, and supervise approximately up to 15 part-time group facilitators
• Provide supervision and guidance to the Intake Coordinator
• Conduct initial program placement assessments and facilitate warm referrals to Center Support services
• Ensure that social groups function as a strong entry point into broader Center services
• Oversee program data collection, tracking, and reporting for funding sources
• Support grant compliance, reporting requirements, and budget monitoring

Community Programs Manager