The Key Support Services

Sales Operations Associate

The Key Support Services

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Salary

💰 £45,000 - £50,000 per year

About the role

  • Support the New Business Sales, Inside Sales, and Renewals teams through scalable processes and operational rigor.
  • Assist in the management of Salesforce to improve usability and data accuracy.
  • Ensure complete and up-to-date data across the customer base to support reliable forecasting and planning.
  • Proactively identify process bottlenecks and assist in developing solutions to drive efficiency.
  • Help implement contract workflows and compliance checks to streamline deal execution.
  • Work with the Business Analyst manager to help surface actionable insights and performance trends.
  • Maintain comprehensive playbooks that define processes and best practices for the sales teams.
  • Help ensure renewal opportunities are tracked and executed on time, collaborating with Finance on invoicing issues.

Requirements

  • CRM Proficiency: Experience using a CRM system is required. Specific expertise in Salesforce is considered highly beneficial.
  • Analytical Mindset: Ability to interpret basic sales data to identify potential risks or growth opportunities.
  • Organizational Skills: Strong attention to detail with a focus on data accuracy and operational excellence.
  • Communication: Clear verbal and written communication skills to convey information to various stakeholders.
  • Collaboration: A desire to work cross-functionally with Sales, Finance, and Customer Success teams.
  • Tech-Savvy: Comfortable learning new tools and a willingness to explore AI-driven solutions to enhance productivity.
  • Adaptability: Ability to manage multiple tasks and support financial year planning through basic data modeling.
Benefits
  • good work-life balance
  • training and support
  • generous holiday allowance
  • flexible hours
  • buying and selling holiday
  • enhanced maternity pay
  • free breakfast
  • fruit
  • drinks
  • regular socials
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceCRMdata accuracydata modelingcontract workflowscompliance checksforecastingprocess improvementanalytical skillsperformance trends
Soft Skills
organizational skillscommunicationcollaborationattention to detailadaptabilityproblem-solvingoperational excellencecross-functional teamworkproactive mindsetinsight generation