The Jeffcoat Firm

Attorney

• Supervise the performance, productivity, and operational effectiveness of Medical Records and Investigations departments
• Ensure departments meet established service-level expectations and document acquisition timelines
• Oversee acquisition of medical records, FOIA materials, insurance info, and other key evidentiary documentation
• Actively diagnose workflow issues, implement corrective actions, and prevent recurring breakdowns
• Conduct regular weekly check-ins and bi-weekly one-on-one meetings with team members

Attorney Support Manager – Plaintiff Department

Chief Technology Officer

• Develop and execute the firm’s technology strategy, infrastructure, and innovation roadmap.
• Align technology investments with the firm’s business goals.
• Lead the IT organization, including business analytics, driving digital transformation, cloud evolution, and AI adoption.
• Ensure robust cybersecurity practices and lead initiatives in data privacy and AI governance.
• Oversee infrastructure management and vendor relationships.
• Mentor a high-performing IT team and foster a client-service-oriented IT culture.

Attorney Support Manager – Plaintiff Department

Chief Technology Officer – CTO