The Jeffcoat Firm

Bilingual

• Responsible for accurately documenting all case actions and client communications
• Interact with clients by providing status updates and guidance on medical treatment and the personal injury process
• Develop and maintain strong client relationships through responsive and empathetic communication.
• Collect, review, and organize relevant case documentation, including evidence and legal records, to support attorney review and case preparation.
• Review medical records and billing statements to support demand preparation
• Draft detailed and accurate demand letters based on the case facts and medical treatment.
• Verify lien amounts.
• Collaborate with attorneys and team members to ensure all client needs and case milestones are addressed in a timely and organized manner.

Bilingual Pre-Litigation Case Manager

General Counsel

• Serve as the primary point of contact for co-counsel firms regarding case referrals, updates, and documentation
• Track all incoming and outgoing referrals using firm systems (Litify)
• Ensure referral agreements, engagement letters, and fee arrangements are properly documented and executed
• Monitor case progress with co-counsel partners to ensure timely communication and task completion
• Maintain and update referral databases, ensuring accuracy and compliance with firm policies
• Conduct regular outreach to clients regarding case updates, satisfaction follow-ups, and documentation needs
• Support paralegals and attorneys with scheduling client meetings, calls, and check-ins
• Maintain a high level of client service, ensuring each interaction reflects the firm’s commitment to care and professionalism
• Assist in the preparation of client communication templates and outreach campaigns
• Collect and summarize client feedback to improve communication and service processes

Legal Assistant – Co-Counsel Management, Client Outreach

Manager

• Accurately document all case actions and client communications
• Interact with clients by providing status updates and guidance
• Develop and maintain strong client relationships
• Collect, review, and organize relevant case documentation
• Review medical records and billing statements
• Draft detailed and accurate demand letters
• Collaborate with attorneys and team members

Pre-Litigation Case Manager

• Guides clients through the Criminal Defense case process
• Communicates with the Courts, Prosecutors, and Law Enforcement
• Manages attorney calendar, court appointments, client meetings, and answering phone calls
• Assists in the preparation of motions, discovery requests, and affidavits
• Answers client questions about their case
• Drafts correspondence, and legal documents
• Maintains case files and updates case management software
• Responsible for correctly documenting activity in case files
• Conducts client intake interviews and obtains relevant information
• Coordinates with clients, court staff, law enforcement, and solicitors
• Assists with trial preparation, including organizing discovery and files
• Attends required morning and monthly meetings
• Performs other job duties and responsibilities as assigned

Bilingual Defense Case Manager

Attorney

• Represent detained clients in immigration bond hearings, master calendar hearings, and individual hearings
• Advocate before immigration judges in bond redetermination and removal proceedings
• File bond motions, custody redetermination requests, and related applications
• Provide legal advice and counsel to clients and families navigating ICE detention
• Conduct client interviews, legal research, and case preparation with sensitivity and urgency
• Draft motions, briefs, and other legal filings before immigration courts and the Board of Immigration Appeals (BIA)
• Collaborate with legal assistants, interpreters, and support staff to ensure timely and accurate case management
• Stay current on developments in immigration law, particularly detention and bond-related case law and policy
• Maintain clear communication with clients’ families and support networks throughout detention and bond processes

Bilingual Pre-Litigation Case Manager

Legal Assistant – Co-Counsel Management, Client Outreach

Pre-Litigation Case Manager

Bilingual Defense Case Manager

Criminal Immigration Attorney – ICE Detention and Bond Hearings