The Iserv Company

Senior Account Executive – AI Voice, CX Solutions

The Iserv Company

full-time

Posted on:

Location Type: Hybrid

Location: Grand Rapids • Missouri • United States

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Job Level

Senior

About the role

  • Leverage Your Network: Activate your existing relationships to generate immediate pipeline. You know who needs this technology and you know how to reach them.
  • Technical Scoping & Discovery: Lead the architectural discussion. You act as the primary "Solution Architect" during the sales cycle, mapping out how our AI agents will integrate with their current tech stack.
  • Executive Presentation: Translate complex technical capabilities into clear financial ROI for CFOs and Business Owners.
  • Close Complex Deals: Navigate multi-stakeholder sales cycles, manage contract negotiations, and secure the win.

Requirements

  • 5+ Years of SaaS/Technology Sales: Deep experience in CCaaS, UCaaS, AI, or Complex MSP Sales.
  • Proven Network: You must demonstrate that you have an active network of potential buyers. We are looking for a "Rolodex" hire.
  • Technical Independence: You must be comfortable diagramming workflows (Visio/LucidChart) and discussing integrations without immediate engineering support.
  • Strategic Mindset: You are used to selling five and six-figure deals that involve organizational change, not just a software license.
Benefits
  • Dual Compensation: Earn on the high-margin AI Professional Services/Licensing and build long-term wealth through recurring commissions on the Managed Infrastructure (Connectivity/Security).
  • Autonomy: We trust your experience. You will have the freedom to run your sales cycles your way, supported by a world-class delivery team.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS salesCCaaSUCaaSAI salesComplex MSP salesworkflow diagrammingtechnical scopingsolution architecturecontract negotiationsales cycle management
Soft Skills
networkingstrategic mindsetexecutive presentationcommunicationrelationship managementproblem-solvingnegotiationorganizational change managementstakeholder managementtechnical independence