Associate Manager, Customer Supply Chain Europe
The Hershey Company
full-time
Posted on:
Location Type: Office
Location: London • United Kingdom
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About the role
- Manage all orders for the Europe region, with the support of an order management team, to ensure OTIF delivery.
- Manage and deliver reporting on regional gross sales performance, ensuring targets are hit and changes are communicated throughout the business.
- Communicate with the planning teams to ensure production and shipments are planned in line with customer requirements.
- Lead robust and timely communication flow with customers for all supply chain related topics, managing operational meetings and data flow for order tracking.
- Respect customer replenishment metrics when discussing the forecast, taking inventory levels, freshness requirements, container utilization, production MOQs, etc. into consideration.
- Monitor forecast accuracy for key customers, ensuring KPI is met and there is minimal supply impact from forecast deviation.
- Manage operations with co-manufacturers and co-packers in the network, ensuring POs are placed and managed through with all sites to ensure OTIF delivery of stock to customer.
- Manage interdependencies between business opportunities and operational plans to achieve deliverables.
- Ideate and manage supply optimisation projects, always working with a continuous improvement mindset.
- Manage slow moving and obsolete stocks, ensuring wastage is kept to a minimum.
Requirements
- Education: Preferred bachelor’s degree or above holder. Preference for candidates with business degrees, but other degrees welcome too.
- Experience: At least 1-3 years working experience (FMCG industry a plus, but not mandatory).
- Must have excellent skills in Microsoft Excel.
- Desire to build a career in Supply Chain – we’re looking for someone who can grow within the SC team. A genuine interest in this career path is an important pre-requisite for this role.
Benefits
- Team: You’ll be joining a dynamic, diverse, and high‑energy team that values positivity and collaboration in everything we do.
- Exposure & Ownership: this role gives you a real opportunity to make an impact from day one.
- Cross-Functional Experience: you will be exposed to and will learn key business practices across all Hershey’s key functions (Supply, Commercial, Finance and Marketing).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
order managementreportingforecast accuracysupply chain managementsupply optimisationinventory managementKPI monitoringdata analysisproject management
Soft Skills
communicationleadershiporganizational skillsteam collaborationcontinuous improvement mindset