Senior Governance & Control Manager
TD
Senior Consultant, Performance Analytics – Risk Control Services
The Hartford
full-time
Posted on:
Location Type: Hybrid
Location: Hartford • Connecticut, Illinois, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $92,800 - $139,200 per year
Job Level
Senior
Tech Stack
CloudSQLTableau
About the role
- Serve as a trusted analytics partner to senior leaders by delivering insights on workload distribution, staffing efficiency, and service delivery performance.
- Develop and maintain performance dashboards and metrics to monitor operational health and strategic initiative progress.
- Analyze large, complex data sets to identify trends, anomalies, and root causes; translate findings into actionable recommendations that influence key decisions.
- Collaborate with business partners to define KPIs, establish measurement frameworks, and ensure alignment with strategic objectives.
- Create and deliver data-driven stories and presentations for diverse audiences, including senior leadership.
- Support continuous improvement initiatives by providing analytical guidance and measuring outcomes.
- Stay current on emerging analytics tools and techniques to enhance team capabilities and deliver innovative solutions.
Requirements
- 5+ years of experience in data analytics, business intelligence, or performance measurement roles.
- Strong proficiency in data visualization and analytics tools (e.g., Tableau Desktop/Server, ThoughtSpot, Excel);
- Experience with SQL and cloud-based data environments (e.g., Snowflake) preferred.
- Proven ability to manipulate and interpret large datasets, identify patterns, and explain complex concepts clearly.
- Exceptional storytelling skills with data; ability to influence decisions through compelling insights.
- Strong collaboration and communication skills; ability to build relationships across business and technical teams.
- Demonstrated ability to manage multiple priorities in a fast-paced, evolving environment.
- Creative problem solver with a curious mindset and passion for delivering measurable outcomes.
- Familiarity with Agile methodologies and tools (e.g., Rally) is a plus.
- Experience in insurance, risk engineering, or related fields is preferred but not required.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
- Bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analyticsbusiness intelligenceperformance measurementdata visualizationSQLcloud-based data environmentsdata manipulationdata interpretationKPI definitionAgile methodologies
Soft skills
storytellinginfluencing decisionscollaborationcommunicationrelationship buildingproblem solvingcuriositytime managementadaptabilityanalytical guidance
