Construction Defect Claims Specialist
The Hartford
Claims Specialist
The Hartford
full-time
Posted on:
Location Type: Hybrid
Location: Hartford • Arizona, Connecticut, Illinois, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $106,400 - $159,600 per year
Job Level
SeniorLead
About the role
- Managing a caseload of litigated and non-litigated construction bodily injury claims under commercial general liability policies
- Conducting investigations and analyzing and evaluating the information learned
- Making coverage determinations and communicating written position(s) to insureds and other required parties
- Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
- Presenting cases to management for expense or indemnity reserve authority above established authority levels
- Developing and implementing resolution strategies to achieve high quality outcomes
- Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
- Attending trials and mediations, as necessary
- Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives
- Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
- Working with business partners to evaluate and address claim trends and developments
- Addressing inquiries from agents and policyholders and providing superior customer service.
Requirements
- Bachelor’s degree preferred, law degree a plus or commensurate experience
- Minimum of seven years handling complex litigated bodily injury claims
- Familiarity with owner and contractor-controlled insurance policies and programs as well as wrap policies, is a plus
- Experience handling New York Labor Law claims is a plus
- High level of discipline, results-oriented and able to focus on bottom line results
- Superior analytical ability and organizational skills
- Excellent oral and written communication skills
- Excellent strategic thinking ability and execution skills
- Excellent negotiation and advanced technical claim handling skills, including knowledge of coverage and tort laws
- Full command of damages issues relative to high value bodily injury and property damage claims
- Strong ability to analyze coverage and liability issues, manage time limit demands and assess extra contractual exposures and other issues of complexity
- Ability to communicate thoughts clearly and concisely, and to influence and persuade others
- Superior interpersonal skills
- Ability to exceed expectations and influence others to do the same.
Benefits
- Other rewards may include short-term or annual bonuses
- long-term incentives
- on-the-spot recognition
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
litigated claims handlingnon-litigated claims handlingcoverage determinationsexpense and indemnity reserves managementlitigation planningbudgetingbill reviewanalytical abilitynegotiation skillsknowledge of coverage and tort laws
Soft skills
results-orientedorganizational skillsoral communication skillswritten communication skillsstrategic thinkingexecution skillsinterpersonal skillsinfluencing skillscustomer serviceability to exceed expectations
Certifications
Bachelor's degreelaw degree
