The Growth Foundation

Head of eCommerce

The Growth Foundation

full-time

Posted on:

Location Type: Hybrid

Location: SouthamptonUnited Kingdom

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Salary

💰 £90,000 - £110,000 per year

Job Level

Tech Stack

About the role

  • Own commercial performance metrics across the digital purchase journey: revenue per visitor, conversion, average order value and funnel efficiency.
  • Define and own daily/weekly/monthly trading rhythms, targets and levers, and drive performance to plan.
  • Translate commercial goals into prioritised product and optimisation roadmaps.
  • Design the end-to-end decision journey for high-consideration subscription purchases from acquisition landing experiences, through questionnaire and personalised recommendation, to checkout and post-purchase handoff.
  • Lead a high-velocity test-and-learn programme across the funnel, prioritising experiments that move revenue per visitor and conversion.
  • Design and run A/B, multivariate and cohort experiments; define success metrics, analyse impact and scale winning treatments.
  • Own funnel analytics, cohort analysis and attribution to ensure clear insight into what’s driving commercial performance.
  • Partner closely with Growth Marketing, Product, Design, Engineering, Data, Clinical and Customer Operations to turn hypotheses into shipped improvements.

Requirements

  • Significant experience owning eCommerce, conversion or digital trading in consumer-facing subscription or repeat-purchase businesses.
  • Proven track record improving revenue per visitor, conversion rates and funnel efficiency through experimentation and product change.
  • Strong strategic thinker with hands-on execution ability.
  • Experienced in building and prioritising experimentation roadmaps.
  • Comfortable with funnel analytics, cohort analysis, survival curves and KPI-driven decision making; SQL or analytics tool literacy preferred.
  • Excellent communicator able to translate commercial and technical complexity into clear actions for cross-functional teams and leadership.
  • Highly Valuable Experience in health, regulated products or other high-trust consumer categories.
  • Background working with clinical teams, customer operations and fulfilment to align product experience with clinical safety and operational realities.
  • Familiarity with tools such as Amplitude, GA4, Looker/LookML and experimentation platforms; SQL literacy desirable.
  • Commercially minded with the ability to link product decisions to unit economics, contribution margin and LTV outcomes.
  • Comfortable operating close to senior leadership with high trust, ownership and accountability.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
eCommerceconversion ratesfunnel efficiencyfunnel analyticscohort analysisA/B testingmultivariate testingSQLKPI-driven decision makingexperimentation roadmaps
Soft Skills
strategic thinkinghands-on executionexcellent communicationcross-functional collaborationownershipaccountabilityability to translate complexitycommercial mindsethigh trustprioritization