
Head of eCommerce
The Growth Foundation
full-time
Posted on:
Location Type: Hybrid
Location: Southampton • United Kingdom
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Salary
💰 £90,000 - £110,000 per year
Job Level
Tech Stack
About the role
- Own commercial performance metrics across the digital purchase journey: revenue per visitor, conversion, average order value and funnel efficiency.
- Define and own daily/weekly/monthly trading rhythms, targets and levers, and drive performance to plan.
- Translate commercial goals into prioritised product and optimisation roadmaps.
- Design the end-to-end decision journey for high-consideration subscription purchases from acquisition landing experiences, through questionnaire and personalised recommendation, to checkout and post-purchase handoff.
- Lead a high-velocity test-and-learn programme across the funnel, prioritising experiments that move revenue per visitor and conversion.
- Design and run A/B, multivariate and cohort experiments; define success metrics, analyse impact and scale winning treatments.
- Own funnel analytics, cohort analysis and attribution to ensure clear insight into what’s driving commercial performance.
- Partner closely with Growth Marketing, Product, Design, Engineering, Data, Clinical and Customer Operations to turn hypotheses into shipped improvements.
Requirements
- Significant experience owning eCommerce, conversion or digital trading in consumer-facing subscription or repeat-purchase businesses.
- Proven track record improving revenue per visitor, conversion rates and funnel efficiency through experimentation and product change.
- Strong strategic thinker with hands-on execution ability.
- Experienced in building and prioritising experimentation roadmaps.
- Comfortable with funnel analytics, cohort analysis, survival curves and KPI-driven decision making; SQL or analytics tool literacy preferred.
- Excellent communicator able to translate commercial and technical complexity into clear actions for cross-functional teams and leadership.
- Highly Valuable Experience in health, regulated products or other high-trust consumer categories.
- Background working with clinical teams, customer operations and fulfilment to align product experience with clinical safety and operational realities.
- Familiarity with tools such as Amplitude, GA4, Looker/LookML and experimentation platforms; SQL literacy desirable.
- Commercially minded with the ability to link product decisions to unit economics, contribution margin and LTV outcomes.
- Comfortable operating close to senior leadership with high trust, ownership and accountability.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
eCommerceconversion ratesfunnel efficiencyfunnel analyticscohort analysisA/B testingmultivariate testingSQLKPI-driven decision makingexperimentation roadmaps
Soft Skills
strategic thinkinghands-on executionexcellent communicationcross-functional collaborationownershipaccountabilityability to translate complexitycommercial mindsethigh trustprioritization