The Evans Network of Companies

Account Manager

• Serve as the primary liaison for assigned strategic accounts
• Develop, implement, and lead customized account strategies aligned to each customer’s business objectives
• Grow account revenue, manage pipelines, and maintain or exceed assigned quotas
• Create and execute strategic account plans to support long-term account health and expansion
• Establish and grow relationships at all levels, including executive and C-suite stakeholders
• Proactively prospect new customers through outbound efforts such as email outreach, cold calling, networking, and relationship referrals
• Identify and pursue new strategic customer opportunities aligned with New Age Logistics’ growth objectives
• Build a strong pipeline of prospective accounts and convert them into long-term partnerships
• Collaborate directly with the President of New Age Logistics on account strategy and business development initiatives
• Partner with internal teams (sales, operations, leadership) to deliver solutions that drive customer value
• Collaborate with leadership on pricing trends, market dynamics, and unique customer challenges
• Own the success of each engagement and ensure high levels of client satisfaction
• Monitor KPIs, volume trends, and account performance metrics
• Prepare monthly, quarterly, and annual reports, forecasts, and performance insights
• Communicate changes in volume, performance, and opportunities clearly to stakeholders
• Approximately 70–80% customer-facing (existing clients and prospects) 20–30% internal strategy, planning, and project management

Strategic 3PL Account Manager