The Cigna Group

Analyst

• Drive the successful administration and continuous improvement of U.S. and global employee benefit programs
• Serve as a lead resource for triaging and managing benefits-related tickets and escalations
• Act as a primary point of contact for complex and high-priority escalations
• Partner with vendors and outsourcing partners to optimize plan performance
• Assist with the planning and execution of annual open enrollment
• Ensure accurate and compliant execution of benefit processes
• Collaborate cross-functionally with HR Operations, Legal, Payroll, and Communications
• Provide support for Absence and Time Away programs
• Support data analysis, reporting, and surveys

Benefits Lead Analyst

Financial Planning and Analysis

• Lead the end-to-end change strategy for Finance Forward, ensuring alignment with program goals, workstreams, and the Finance SLT.
• Conduct periodic change readiness assessments to identify risks, resistance, and mitigation plans.
• Create clear, actionable plans that drive adoption of new processes, tools, dashboards, and operating models.
• Own the Finance Forward communications plan, including ongoing updates, campaigns, and storytelling for all levels of the finance organization.
• Partner with Finance communications and senior leaders to ensure message alignment, consistency, and clarity.
• Publish quarterly Finance Forward scorecard highlighting transformation success metrics.
• Drive adoption and awareness of Finance Forward program goals and progress throughout all levels of the finance organization.
• Build capability and readiness across all finance teams through targeted trainings, engagement, and enablement efforts.
• Develop and manage feedback mechanisms, including monthly group and periodic 1:1 stakeholder engagements.

Finance Transformation Change Management Lead

Product Manager

• Collaborate with digital leaders, product owners, content authors, designers, engineers, and scrum masters to ensure digital features related to claims, accounts (HRA/FSA/HSA), coverage/benefits, prior authorizations, and ID cards are identified, prioritized, documented, and successfully delivered.
• Facilitate requirement gathering sessions.
• Articulate and translate business needs into technical specifications which stitch together User Experience (UX) designs, user analytics, and business requirements.
• Work within scrum teams to define business requirements, set a clear direction through the development of product roadmaps, and provide subject matter expertise on consumer applications/websites and healthcare prior authorization/coverage by working with the delivery team, User Experience (UX) design teams, and business stakeholders.
• Lead the design of web and mobile application features, including development of user screens, wireframes, screen navigation, and sitemaps.
• Own the team backlog and groom and prioritize existing work, including the decomposition of program/portfolio epics.
• Develop opportunity value for potential roadmap items.
• Drive the use of new and emerging digital technologies/functionalities and introduce new and relevant ideas and capabilities on a regular basis.
• Ensure that products are delivered on time and error-free by delivery teams through implementation of typical Agile Methodologies/Scrum.
• Perform checkout on the business functionality of applications and analyze issues, such as errors in data use or errors in application development, raised during implementation.

Senior Product Owner

Full-stack Engineer

• Participate in the delivery of the definitive enterprise information environment that enables strategic decision-making capabilities across the enterprise via analytics and reporting.
• Provide thought leadership within Information Management while working on broader projects.
• Provide counsel and advice to top management on significant Engineering matters, often requiring coordination between organizations.
• Participate in all aspects of the Software Development Life Cycle, from requirement gathering to design and implementation, to ensure business needs are being addressed.
• Design, develop and implement methods, processes, tools and analyses to sift through large amounts of data stored in a data warehouse or data mart to find relationships and patterns.
• Design and develop a consolidated, conformed enterprise data warehouse and data lake which stores all critical data across Customer, Provider, Claims, Client and Benefits data.
• Define technical standards, design patterns, best practices and frameworks.
• Engage in production support research and resolution recommendations.
• Hybrid Work Schedule.

Senior Software Engineering Advisor

Underwriter

• Work cross functionally with product, pipeline strategy, and formulary consulting to educate, create, and drive key risk drivers through Underwriting
• Develop and recommend rebate optimization strategies with long‑term financial impact in mind
• Review and validate complex rebate models, summarizing key assumptions and results for senior leadership and Pricing Committees
• Analyze client data and model financial scenarios aligned with enterprise and departmental goals
• Create client‑specific formulary models
• Collaborate with Clinical Account Executives to ensure modeling reflects utilization management programs and contract requirements
• Create and maintain best practices and SOPs when new drugs, products, and initiatives are released to the market
• Partner with Sales & Account Management and Underwriting to evaluate client financials, rebate strategies, and renewal options

Senior Advisor, Wholesale Market Rebate Underwriting

• Design and build scalable data pipelines and ETL/ELT processes that can handle large amounts of both structured and unstructured data while ensuring security and reliability.
• Create and maintain data warehouse and data lake solutions using on-prem and cloud platforms like AWS.
• Design database structures and data models that perform well for analytical queries and reporting needs.
• Write clear technical documentation and specifications that explain how our data systems work.
• Research and recommend new data technologies and tools that can make our data infrastructure better and more efficient.
• Build, test, and deploy data pipelines using industry-standard tools such as Data Bricks, Airflow, Kafka, and similar technologies.
• Write and optimize SQL queries, stored procedures, and database components to extract and transform data efficiently.
• Create solutions that process data both in real-time and in batches.
• Set up automated checks to validate data quality and catch errors early in the pipeline.
• Connect and pull data from various sources including APIs, different databases, files, and streaming data platforms.
• Make data pipelines run faster and more cost-effectively through optimization.
• Build frameworks and monitoring systems to ensure our data is accurate and trustworthy.
• Create and enforce data governance policies that set standards for how we handle and manage data.
• Implement security measures like encryption and access controls to protect sensitive data and ensure compliance with regulations such as GDPR, CCPA, or HIPAA.
• Perform data audits to find and fix any data integrity problems.
• Maintain documentation including data dictionaries, lineage tracking (showing where data comes from and where it goes), and metadata systems.
• Guide and mentor junior data engineers and analysts, helping them grow their skills.
• Review code written by team members to ensure quality and adherence to best practices.
• Lead discussions about technical design decisions and review proposed architectures.
• Work closely with software engineers and business analysts to understand what they need and deliver effective solutions.
• Monitor data systems to ensure they're running smoothly and fix issues when they arise.
• Find and eliminate performance bottlenecks that slow down data processing or storage.
• Set up monitoring and alert systems so we know immediately when something goes wrong with our data pipelines.
• Investigate the root causes of data incidents and put safeguards in place to prevent them from happening again.
• Manage cloud resources efficiently to keep costs under control while maintaining performance.
• Work with business stakeholders to understand their data needs and translate those needs into technical solutions.
• Provide technical advice and consultation to product managers and business leaders.
• Explain complex technical concepts in simple terms that non-technical team members can understand.
• Create clear documentation for technical processes, procedures, and system configurations so others can understand and maintain them.

• Responsible for product strategy, including maintaining the SAP roadmap for contract and chargeback enhancements
• Develop strategies that improve contract accuracy, reduce disputes and accelerate chargeback recovery based on best practice and latest innovation within SAP
• Define business requirements in partnership with business sponsors, TPO and System Engineering teams for new and modified business applications, product, or client requests
• Discuss and influence technical design of associated applications as well as the ability to guide technical support
• Apply Evernorth project tools and methodologies to advance business applications, products, or client requests
• Provide input and insight into technical design of new and existing business applications
• Participate in essential meetings, ceremonies, and release planning conversations to ensure training or documentation resources support a successful adoption
• Communicate and report on progress regularly with business stakeholders or clients
• Prioritize and manage workload and meet project deadlines

Senior Product Management Advisor, SAP Order-to-Cash

Project Manager

• Lead end-to-end implementation of complex new programs and enhancements across multiple business units.
• Translate client and business requirements into execution plans that balance operational capabilities and client needs.
• Serve as the primary implementation contact for clients, guiding them through program design, setup, and launch.
• Coordinate cross-functional teams to define project scope, timelines, and resource needs.
• Manage risks proactively, ensuring issues are resolved quickly to maintain timelines and quality.
• Communicate project status, milestones, and outcomes to internal leaders and external stakeholders.
• Drive process improvement by incorporating best practices and lessons learned into future implementations.
• Support program audits and readiness activities to ensure successful launch outcomes.
• Partner with Sales, Product, and Account Management to align implementation strategy with business goals.
• Mentor junior team members and contribute to team capability development.

Senior Implementation Project Manager – Accredo/CuraScript SD

Account Executive

• Manage and strengthen client relationships
• Responsible for client renewals, up sells, expansions, and client retention targets
• Direct internal Account Management team activities
• Deliver business reviews with clients
• Serve as account strategist for assigned accounts
• Determine up sell and expansion opportunities
• Maintain ongoing communication with clients to ensure satisfaction and retention

Senior Account Executive, Employer Coalition

Risk

• Support the development of affordability strategic initiatives aligned with CHC and enterprise goals and market needs
• Conduct robust internal reviews and external market scans to identify emerging trends, capability gaps, and innovation opportunities
• Enable effective governance execution through end-to-end coordination of meeting logistics, documentation of key decisions and actions, and structured stakeholder follow-up to maintain momentum and accountability across initiatives
• Collaborate with matrix partners across CHC clinical teams, along with other internal teams including clinical, product, data and analytics, and operations to ensure strategic alignment
• Participate in cross-functional workgroups as a proxy for CHC affordability and payment integrity strategy, contributing to the design of new commercial programs and products
• Analyze claims and operational data to identify trends, gaps, and affordability opportunities
• Translate complex data into clear, actionable insights for both payment strategy and non-payment stakeholders
• Proficiency in using data visualization and analytics tools (e.g., Excel, Tableau) to develop dashboards, reports, and presentations that inform strategic decisions
• Prepare executive-level presentations, memos, and updates on strategic affordability initiatives and projects

Affordability Strategy and Governance Lead

Platform Engineer

• Define and execute the enterprise data and analytics platform strategy
• Establish standards, guardrails, and reusable capabilities for data use
• Own the strategy and lifecycle of foundational analytical data products
• Lead a unified organization spanning data engineering and analytics platforms
• Own platform-level enablement of data governance, quality, and lineage
• Lead budget, vendor strategy, and platform investment decisions
• Develop bench strength, succession pipelines, and differentiated talent
• Partner with CIOs, business leaders, and enterprise stakeholders

Vice President – Data & Platform Engineering

Medical Director

• Performs benefit-driven medical necessity reviews for coverage, case management, and claims resolution, using benefit plan information, applicable federal and state regulations, clinical guidelines, and best practice principles.
• Works to achieve quality outcomes for customers/members with a focus on service and cost.
• Improves clinical outcomes through daily interactions with health care professionals using active listening, education, and excellent communication and negotiation skills.
• Balances customer/member needs with business needs while serving as a customer/member advocate at all times.
• Participates in all levels of the Appeal process as appropriate and allowed by applicable regulatory agencies and accreditation organizations.

Medical Director – Neurologist

Billing Specialist

• Handling in-bound patient calls
• Reviewing co-pay assistance claims
• Assisting in collecting and processing patient payments
• Contacting patients to resolve outstanding balances
• Documenting all activity in the patient account
• Managing/scanning/filing and/or distributing forms, documents, etc.

Enrollment/Billing Representative

Pharmacist

• Serve as the primary pharmacy benefits subject matter expert supporting Cigna Integrated Pharmacy clients in Mid-Southern Tennessee and surrounding areas.
• Develop and maintain relationships with internal stakeholders including medical sales teams and pharmacy underwriting organization as well as external brokers and consultants.
• Support long-term client retention and growth while achieving Cigna's corporate strategic goals.
• Provide pharmacy products and clinical expertise in support of the Medical Sales teams as well as Pharmacy Implementation organization.
• Work with Cigna Medical teams to support the Pharmacy component of integrated benefits.
• Retain assigned book of business through proactive portfolio management.
• Participate in client meetings and presentations to review client performance.
• Educate and advance the knowledge of pharmacy within the Cigna Medical sales organization.
• Communicate effectively and remove ambiguity.
• Gather and share relevant competitive intelligence in support of retention and new sales efforts.

Senior Pharmacy Clinical Consultant

Data Analyst

• Shape value-based care programs by translating complex data into clear insights that support affordability, quality, and improved outcomes.
• Lead advanced analytics and exploratory studies to uncover trends, identify root causes, and highlight new opportunities across healthcare and specialty care data.
• Evaluate pilots and initiatives using strong statistical methods, enabling confident, data-driven decisions and program improvements.
• Develop and maintain financial and analytic models that support program design, forecasting, and performance tracking.
• Partner cross-functionally with clinical, business, and technical teams to embed analytics into tools, workflows, and decision-making processes.
• Communicate insights with clarity and impact, helping non-technical stakeholders understand key findings and take action.
• Continuously improve analytic approaches, seeking new ways to simplify complexity and deliver greater value through data.

Benefits Lead Analyst

Finance Transformation Change Management Lead

Senior Product Owner

Senior Software Engineering Advisor

Senior Advisor, Wholesale Market Rebate Underwriting

Senior Software Engineering Advisor

Senior Product Management Advisor, SAP Order-to-Cash

Senior Implementation Project Manager – Accredo/CuraScript SD

Senior Account Executive, Employer Coalition

Affordability Strategy and Governance Lead

Vice President – Data & Platform Engineering

Medical Director – Neurologist

Enrollment/Billing Representative

Senior Pharmacy Clinical Consultant

Healthcare Data Analyst – Value Based Care