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Benefits Lead Analyst
The Cigna GroupBenefits Lead Analyst at Cigna Group managing employee benefits programs and vendor relations. Partnering across the organization to enhance employee experience and ensure program compliance.
About the role
Key responsibilities & impact- Drive the successful administration and continuous improvement of U.S. and global employee benefit programs
- Serve as a lead resource for triaging and managing benefits-related tickets and escalations
- Act as a primary point of contact for complex and high-priority escalations
- Partner with vendors and outsourcing partners to optimize plan performance
- Assist with the planning and execution of annual open enrollment
- Ensure accurate and compliant execution of benefit processes
- Collaborate cross-functionally with HR Operations, Legal, Payroll, and Communications
- Provide support for Absence and Time Away programs
- Support data analysis, reporting, and surveys
Requirements
What you’ll need- Minimum of 5 years of experience in benefits administration
- Deep knowledge of U.S. benefits laws and regulations (e.g., ACA, ERISA, HIPAA)
- Demonstrated experience managing vendor relationships and resolving complex benefits issues
- Strong analytical and technical skills, including proficiency in Excel, Word, and PowerPoint
- Excellent communication and presentation skills
- Proven ability to manage multiple priorities, meet deadlines, and adapt in a dynamic environment
- Strong attention to detail and commitment to accuracy, compliance, and confidentiality
- Experience supporting global or expatriate benefits programs (Preferred)
- Familiarity with HRIS systems and benefits administration platforms (Preferred)
- Bachelor’s degree in Human Resources, Business, or related field (Preferred)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefits administrationdata analysisreportingExcelWordPowerPointHRIS systemsbenefits administration platformsU.S. benefits lawscompliance
Soft Skills
communicationpresentationanalytical skillsattention to detailadaptabilitytime managementproblem-solvingcollaborationvendor managementconfidentiality