Claims Systems Intake Analyst
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: Remote • Tennessee • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as the first point of contact for business-side intake requests
- Facilitate stakeholder requirement gathering and documentation
- Collaborate with the Product and Planning team to transition qualified requests for agile delivery
- Maintain intake tracking and metrics in Smartsheet
- Identify trends and recommend process improvements to reduce turnaround time
Requirements
- High School Diploma or equivalent required
- 4 plus years of experience in business analysis, intake coordination, or operations required
- Strong communication and stakeholder engagement skills preferred
- Familiarity with Smartsheet, Jira, and/or similar tools preferred
- Experience with EOM or agile frameworks preferred
- Ability to manage multiple priorities in a fast-paced environment preferred
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisintake coordinationoperationsagile frameworksEOM
Soft skills
communicationstakeholder engagementprocess improvementprioritizationcollaboration
Certifications
High School Diploma